Security Officer

Tenet Healthcare; Weslaco (TX); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Tenet Healthcare is seeking a Security Officer (Unarmed) to maintain a safe environment for employees, patients, and visitors. The role involves monitoring entrances, responding to incidents, and assisting with emergencies while delivering strong customer service.

Required: high school diploma or GED, 2 years in security or 3 years in customer service, and state licensure/certification with a valid driver’s license; BLS certification is also required.

Qualifications

• High school diploma or GED required.
• 2 years in security or 3 years in customer service preferred.
• Licensure/certification as required by state; valid driver's license; AHA BLS.

Responsibilities

• Monitor and patrol facility premises to deter and respond to security incidents.
• Provide assistance with disruptive incidents, emergencies, and personal protection as needed.
• Verify credentials and direct staff, patients, visitors to authorized areas.
• Prepare and submit incident documentation per Tenet Corporate Security policies.
• Maintain knowledge of security orders and regulatory requirements.

Skills

Customer service

Surveillance

Incident response

Access control

Education

High school diploma or GED

Job description

This position may qualify for a sign-on bonus

Security Officer (Unarmed Security) is instrumental in maintaining a safe and secure environment for our employees, patients, physicians, students, vendors, and visitors by monitoring and patrolling our facilities. Officers demonstrate exceptional customer service while providing assistance with disruptive incidents, emergency services, personal protection, and traffic/parking control.

• Protect life, property, information, and reputation by employing situational awareness; monitoring and securing designated entrances/exits; observing the flow of employees, patients, physicians, students, vendors, and visitors into the facility; verifying credentials, and providing directions to authorized areas.
• Evaluate and respond in a timely manner to events and incidents in accordance with System policies.
• Provides exceptional customer service to staff, patients, visitors, and physicians.
• Respond immediately, or as the appropriate, to emergency/unusual situations including disturbances, disruptive employees, patients, vendors & visitors, fires, and medical emergencies (i.e., including, but not limited to restraining agitated patients in accordance with Tenet Corporate Security and facility policy).
• Prepares and submits all required incident documentation according to Tenet Corporate Security and facility policies and procedures.
• Maintains in-depth knowledge of all security orders, written and oral, pertaining to assigned duties, as well as working knowledge of regulatory requirements.

Education

• Required: High school graduate or GED; or equivalent combination of education and experience.

Experience

• Required: 2 years in a security role, law enforcement, or military background; or a minimum of 3 years of strong customer service roles with the ability and willingness to learn security practices.

Certifications

• Required: Licensure/certification as required by state law. Valid state driver's license. AHA BLS.