Security Officer

Treasure-Island-Resort-; Welch Township (MN); On-site; USD 19,000 - 30,000; Full time

Job summary

Treasure Island Resort & Casino in Welch, MN is seeking a Security Officer to protect property and ensure guest and team member safety. You will provide security coverage across the property, respond to incidents, and assist guests with information and safety needs, maintaining high standards of service.

Responsibilities include deterring loss, preparing written reports, and cooperating with law enforcement as required.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year of experience in security, law enforcement, military, or related frontline customer service environment.

Responsibilities

• Provide security for property assets.
• Respond to incidents and emergencies.
• Assist guests with information and safety needs, including medical aid when required.
• Detect and correct safety and security issues.
• Detain suspects to prevent escape or harm.
• Prepare written incident reports.
• Testify or provide statements for investigations.

Skills

Communication

Problem solving

Attention to detail

Organization

MS Office

Education

High School Diploma/GED

Job description

Treasure Island Resort & Casino
Welch, MN 55089, USA

Description

* Shift Differential *
$2.00 an hour additional for day shift
$2.00 an hour additional for swing shift
$2.00 an hour additional for grave shift

SUMMARY: To provide property-wide security as well as safety for guests and team members. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide Security for organizational assets
• Perform repetitive duties and respond to incidents
• Provide guests information, assistance (including medical aid) and other services
• Detect and correct safety and security problems
• Respond to incidents and make appropriate decisions while under stress / duress
• Prepare written reports as required
• Exercise care when handling property assets to prevent loss or damage
• Detain suspects to prevent escape, personal injury and loss of or damage to property assets
• Testify and provide statements for use in judicial and administrative proceedings

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• High School Diploma/GED or equivalent experience

Preferred:

• 1-year experience and/or training in law enforcement, security, military or related field; or 1 or more years combined frontline experience within a fast-paced, customer service oriented environment

Skills

Required:

• Strong written, verbal and interpersonal communication skills
• Strong problem solving and conflict resolution skills
• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP

Abilities

Required:

• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to serve both internal and external customers
• Ability to speak in a clear, concise and pleasant voice
• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene

REQUIRED TRAINING

• Treasure Island guest service training
• TIPS training and certification
• CPR/First Aid training
• Additional on-the-job training will be provided
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to sit, walk or stand and exert fast-paced mobility
• Must be able to perform security, first aid, safety and control verification functions including the physical force required to control suspects and protect physical assets
• Must have a good sense of balance, and be able to bend, kneel and stoop
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must infrequently be able to climb
• Must have the ability to independently lift up to 25+ pounds occasionally
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination
• Must be able to operate foot pedals
• Must be able to physically see security threats and identify persons/property
• Must be able to physically hear conversation in person and over radio equipment

WORKING ENVIRONMENT

• Work is performed property-wide (inside and outdoors) and may include flashing lights, frequent loud noises, cigarette smoke and extreme weather conditions
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals, and/or persons under the influence of alcohol or other mood altering substances
• Occasionally overtime will be required
• High volume direct public contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.