Security Officer

Montage Hotels & Resorts; Washington (District of Columbia); On-site; USD 26,000 - 37,000; Full time

Job summary

Montage International is seeking a Security Officer to safeguard guests, associates and assets across our property. The role partners with leadership to uphold safety, incident response and daily operations with a service-driven mindset.

Responsibilities include interior/exterior patrols, incident reports, CCTV monitoring, safety trainings and keeping logs up to date, while delivering professional security presence and top-notch guest service.

Qualifications

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• Minimum two to three years of Security experience.
• CPR/First Aid certified and ability to present current Guard Card.
• Luxury hotel experience strongly preferred.
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur.

Responsibilities

• Conduct interior and exterior patrols of the property; check doors, rooms and restricted areas for safety.
• Respond to all guest and Associate calls while on patrol; prioritize emergencies.
• Draft incident reports and maintain logs (key logs, lost and found, group resumes, passes) via daily audits.
• Ensure daily shift logs and pass-down logs are complete.
• View CCTV monitors and maintain surveillance of grounds.
• Provide associate safety training and address safety hazards daily.
• Communicate and follow up on all incidents as they occur.
• Know property activities each shift and maintain a professional security presence.

Skills

Patrol duties

Incident reporting

CCTV monitoring

Customer service

Team communication

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Security Officer

Summary

The Security Officer is an integral role in ensuring safety and security for all associates, guests and assets. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential Functions

• Conducting interior and exterior patrols throughout property; checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards
• Responding to all guest and Associate calls while on patrol, making emergencies a top priority
• Drafting incident reports and ensuring all record logs such as key logs, lost and found, group resumes, contractor passes, and emergency equipment are all current and up to date via daily audits
• Ensuring all daily shift logs and shift pass-down logs are complete
• Viewing CCTV monitors and keeping constant surveillance of grounds through the camera system
• Conducting associate safety training and reporting/resolving safety hazards throughout the property on a daily basis
• Responding to, communicating, following up, and providing updates on all incidents as they occur
• Having full knowledge of the property’s activities/events each shift and providing a professional security presence while focusing on customer service. Receiving and communicating all information pertaining to your shift from the daily briefings

Qualifications

• High School Diploma or equivalent required, Bachelor’s Degree preferred
• Minimum two to three years of Security experience
• CPR/First Aid certified and ability to present current Guard Card
• Luxury hotel experience strongly preferred
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

Physical Requirements

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 15 lbs. on a regular and continuing basis.

The pay scale for the Security Officer is $23.00 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.