Security Officer | Full-time

Montage International; Baltimore (MD); On-site; USD 25,000 - 36,000; Full time

Job summary

Montage International in Baltimore is seeking a Security Officer to patrol the property and ensure guest safety while upholding luxury service standards. You will respond to incidents, document reports, and coordinate with the security team during shifts.

Requirements include a high school diploma, 2–3 years of security experience, CPR/First Aid certification, and the ability to obtain a valid Guard Card. Luxury hotel experience is preferred, with strong computer and customer service skills.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's Degree preferred.
• 2–3 years of Security experience.
• CPR/First Aid certified and ability to present current Guard Card.
• Luxury hotel experience strongly preferred.
• Advanced skills in Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Patrol interior and exterior property daily.
• Check doors, restrict areas, and identify safety hazards.
• Respond to guest and associate calls; prioritize emergencies.
• Draft incident reports and maintain logs (key logs, lost and found, contractor passes).
• Maintain daily shift logs and pass-downs; ensure logs are complete.
• Monitor CCTV; provide professional security presence with customer service.

Skills

Security experience

CPR/First Aid certified

Education

High School Diploma or equivalent

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Security Officer SUMMARY

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Conducting interior and exterior patrols throughout property;
• checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards
• Responding to all guest and Associate calls while on patrol, making emergencies a top priority
• Drafting incident reports and ensuring all record logs such as key logs, lost and found, group resumes, contractor passes, and emergency equipment are all current and up to date via daily audits
• Ensuring all daily shift logs and shift pass-down logs are complete
• Viewing CCTV monitors and keeping constant surveillance of grounds through the camera system
• Conducting associate safety training and reporting/resolving safety hazards throughout the property on a daily basis
• Responding to, communicating, following up, and providing updates on all incidents as they occur
• Having full knowledge of the property’s activities/events each shift and providing a professional security presence while focusing on customer service.
• Receiving and communicating all information pertaining to your shift from the daily briefings

QUALIFICATIONS

• High School Diploma or equivalent required, Bachelor’s Degree preferred
• Minimum two to three years of Security experience
• CPR/First Aid certified and ability to present current Guard Card
• Luxury hotel experience strongly preferred
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

PHYSICAL REQUIREMENTS

• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.

The pay scale for the Security Officer position is $22 per hour. This pay scale reflects the base hourly wage and does not include incentive pay such as commissions, piece rates, gratuities, or similar forms of compensation that Montage may reasonably expect to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre- employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.