Security Officer

United Health Services, Inc.; Village of Walton (NY); On-site; USD 29,000 - 43,000; Full time

Job summary

United Health Services is seeking a Security Officer for night rotations to greet visitors and ensure a safe healthcare setting. You will handle confrontations, respond to alarms, and provide issue management and support to staff, patients, and visitors at UHS Delaware Valley Hospital.

The role emphasizes de-escalation, safety incident resolution, and collaboration with Security Services to safeguard people and property in a demanding healthcare environment.

Qualifications

• High School Diploma or equivalent; or 3 years security officer experience in lieu of education.
• CPR/Basic First Aid certification is required within 3 months of hire.
• Must meet NYS Security Guard Licensing requirements and pass within 3 months.
• Valid driver’s license with good driving record if driving; NYS ID card otherwise.

Responsibilities

• Greet visitors and maintain a safe healthcare environment.
• Respond to alarms, de-escalate conflicts, and manage incidents.
• Protect employees, patients, visitors, providers, and property.
• Support security operations and assist during emergencies.

Skills

Customer service

De-escalation

Issue management

Education

High School Diploma or equivalent

3 years of Security Officer experience in lieu of education

Tools

Driver's license

NYS ID Card

Job description

Position OverviewThe Security Officer plays a key role in maintaining a safe healthcare environment. Not only is customer service a part of their job description, as they are the first to greet visitors who come into the facilities but so is handling confrontations and providing issue management and support. The variety of security and safety related tasks encompass the safeguarding of employees, patients, visitors, providers and property, and they include responding to alarms, emergency requests, de-escalation tactics, and resolving safety incidents. At times, it will be expected that Security Officers manage agitated or aggressive patients or visitors.Primary Department, Division, or Unit:Security Services, UHS Delaware Valley HospitalPrimary Work Shift:Night RotationalRegular Scheduled Weekly Hours:40Compensation Range:$21.31 - $30.90 per hour, depending on experience-Education/ExperienceMinimum Required:High School Diploma or equivalent.ORWill accept 3 years of Security Officer experience in lieu of education requirementPreferred:One year experience in a Security related field.License/CertificationMinimum Required:Must have a valid driver’s license and good driving record if candidate will be driving a vehicle while working, or if not, must have a valid NYS ID CardMust meet requirements of New York State Security Guard Licensing program and successfully pass within 3 months of hire.CPR/Basic First Aid Certification. There is a 3‑month grace period from date of hire for candidates to complete CPR/Basic First Aid certification-Why You’ll Love Working at UHSAt United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.-About United Health ServicesUnited Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!United Health Services is an Equal Opportunity Employer.-United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.