Security Officer

Corewell Health; Troy (MI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Benefits package

On-demand pay

Discounts directory

Identity theft protection

Retirement options

Job summary

Corewell Health is hiring security professionals for the Troy Hospital campus. The role requires patrolling facilities, responding to incidents, and ensuring safety for staff, patients, and visitors. Responsibilities include monitoring security systems and reporting on safety performance.

Qualified candidates hold a high school diploma, CPL license, and training in lifesaving procedures. The position includes shifts, benefits, and the potential for state-mandated certifications related to PA 330.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of law-enforcement related work experience in security roles.
• Ability to take charge and direct others in emergencies.
• Current Carry Pistol License (CPL) and successful completion of Taser Training Course.
• MI Driver's License required upon hire.
• CRT-BLS (AHA) within 90 days.
• CRT-First Aid (AHA) within 90 days.

Responsibilities

• Patrol campus on foot, vehicle, or bike and monitor for suspicious activity.
• Assist patients, visitors, and employees while enforcing hospital policies.
• Support Security Operations Center functions: monitor phones, alarms, cameras, and radio.
• Prepare and submit incident reports and logs daily; coordinate with managers and executives.
• Investigate suspected crimes on and off hospital grounds; cooperate with law enforcement.

Skills

Situational awareness

De-escalation

Leadership under emergencies

Verbal communication

Education

High School Diploma or equivalent

CPL license (Carry Pistol License)

MI Driver's License

BLS/CPR training

Tools

Taser Training Certification

Electronic Control Devices (ECD) training

Job description

Responsible for maintaining a safe and peaceful environment for all individuals on hospital property. Under general supervision and following standardized policies and procedures, is responsible for maintaining a secure and orderly environment and protection of the grounds and off-site buildings for Corewell Health, to include safety of all employees, visitors, and patients. This position may require Armed Security Officers to obtain Public Act 330 certification and will be able to arrest for misdemeanors offenses and must complete the Michigan State Police PA 330 certification requirements.

Essential Functions

• Patrol campus on foot and in vehicle (or on bike as assigned). Offers such assistance as unlocking doors inside or doing motor assists outside, is ever observant to suspicious activities and security violations
• Accepts and performs various duties at assigned post and assists patients, visitors, and employees. Enforces rules, regulations, and policies of the hospital as appropriate
• Works by assisting in the Security Operations Center monitoring phones, alarms, cameras, and radio traffic
• Provides statistical safety and security reporting to internal customers and senior management regarding safety and security performance, improvement strategies/initiatives, and compliance issues as required
• Completes assigned or self-generated reports or logs daily on all activities, irregularities, and investigations; logs all calls and accepts and logs all lost articles. Sends reports to managers and executives
• Investigates suspected crimes on the hospital grounds and off-site locations, prepares reports, and evaluates pertinent data and other necessary documentation. Co-operates with law enforcement on complaints
• Provides security escorts and other assistance to employees, visitors or patients as conditions warrant for safety or as assigned
• Responds to routine inquiries and directs visitors to appropriate areas, prevents unauthorized access to restricted areas
• Use proactive non-violent verbal de-escalation skills to neutralize volatile situations involving patients, staff, and visitors without escalating the event into a violent incident.
• Assists nursing staff with physical management/ restraint of patients as ordered by a physician
• In dealing with non-patient aggressors, use defensive tactics and approved MCOLES force continuum if necessary to safeguard lives and well-being of staff, patients, and visitors
• May be required to possess, carry, and utilize Conduit Electronic Weapons, tasers, and other weapons in conjunction with the MCOLES force continuum as determined by Corewell Health policy
• May provide CPR (Cardiopulmonary Resuscitation)/ first aid in the event of a medical emergency on the grounds or in public areas until trained medical staff can arrive from the Emergency Department (acute care) or Local Fire Department (ambulatory) as per EMTALA (Emergency Medical Treatment and Labor Act) law
• Assist Emergency Department staff with Hazmat/Decontamination procedures to include donning and doffing of PAPR’s/Tyvek suits and providing security and keeping order in the decontamination area
• Reports and responds to incidents of fire and/or safety hazards
• Inspects firefighting apparatus, extinguishers; helps with regularly scheduled fire, disaster, and other emergency drills.
• Releases patient remains to appropriate agencies or funeral homes

At locations where PA 330 is in place, all the above essential duties plus:

• Diligently and appropriately utilize Police Authority to arrest for both felonies and misdemeanors on Corewell Health Property under Michigan Law (PA 330)
• Diligently and appropriately utilize citation / ticket writing and ordinance enforcement authority under Michigan Law (PA 330) and local city ordinances.

Qualifications

Required

• High School Diploma or equivalent
• Minimum of two to three years’ law-enforcement related work experience as a police officer; hospital security, corporate security, reserve police officer or military police
• The ability to take charge and direct others in emergencies or other dangerous incidents
• Electronic Control Devices (ECD) use - requires approval and authorization by the Director -requires a current Carry Pistol License (CPL) license and successful completion of the specialized Taser Training Course
• LIC-Driver's License - STATE_MI State of Michigan Upon Hire
• CRT-Basic Life Support (BLS) - AHA (American Heart Association) 90 Days
• CRT-Automated External Defibrillator (AED) - UNKNOWN Unknown 90 Days
• CRT-First Aid - AHA American Heart Association 90 Days

Preferred

• Graduation from a state regulated Police Academy. May consider other experiences related to crowd control and security.

As part of our hiring process, you may be invited to complete an initial screening using an AI‑enabled voice agent. This screening focuses on job‑related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare!

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Troy Hospital - 44201 Dequindre Rd - Troy

Department Name

Security - Troy Hosp

Employment Type

Full time

Shift

Variable (United States of America)

Weekly Scheduled Hours

40

Hours of Work

7 p.m - 7 a.m.

Days Worked

Variable

Weekend Frequency

Every other weekend

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.