Security Officer

MyMichigan Medical Group; Saginaw, Northern (MI, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

MyMichigan Health is seeking a Security Officer to patrol the campus, respond to calls, monitor alarms, and escort patients as needed. You will enforce parking policies and coordinate with security leadership to ensure a safe environment for staff and visitors.

The role requires the ability to work in a high-stress environment, follow procedures, and communicate effectively with diverse groups. Training will include fire codes and security systems.

Qualifications

• Interpersonal skills to communicate with individuals and groups.
• Ability to interact with people at all levels.
• Comfort with fast-paced, high-stress environments.
• Ability to follow policies and procedures precisely.

Responsibilities

• Conducts routine patrols using patrol vehicle, bicycle, or on foot.
• Responds to calls from staff, patients, or security dispatcher.
• Monitors fire codes and alarm panels; reports issues.
• Escorts patients or staff as requested by supervisors.
• Responds to emergency overhead pages and panic alarms.
• Notifies supervisors for major incidents.
• Maintains logs and generates maintenance work orders as needed.
• Monitors CCTV and coordinates with security officers as required.
• Follows all facility policies and demonstrates competency in basic computer systems.

Skills

Interpersonal skills

Communication

Stress management

Attention to detail

Education

High School Diploma

Job description

Summary

This position performs routine patrols, writes incident reports, responds to non-emergency and emergency calls throughout the entire campus and as requested by security supervision. Provides security services to ensure a safe environment for staff and visitors.

Responsibilities

• (35%)* Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol
• (30%)* Responds to all calls received from the public, hospital staff, and the security dispatcher
• (15%)* Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.
• (10%)* Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor, nurse).
• (10%)* Responds to hospital emergency overhead pages as determined by security dispatch.
• Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.
• Answers all calls for assistance, received on the security emergency phone line or facilities help line.
• Creates a maintenance work order for all calls received on the facilities help line.
• Enter information from maintenance job logs and work orders into the TMS application.
• Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.
• Assists with helicopter flight operations Secures and unlocks doors, as prescribed by policies or procedures, or at the direction of the Security Manager and Supervisor.
• Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur of facility property.
• Enforces parking policy, as directed.
• Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager Responds to all panic alarms located throughout the facility.
• Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the Above Ceiling Access Permit permit.
• Writes reports as required by policies.
• Follows all departmental and medical center policies and procedures.
• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.
• An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures

• Credential: BLS: Basic Life Support
  Equivalent Experience: Within 3 months of hire or transfer
  Qualification Source: AHA
  Essential: true
• Credential: TEAM ADVANCED: Techniques for Effective Aggression Mgt
  Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)
  Qualification Source:
  Essential: true
• Credential: DMVCHECK: DMV Record Check
  Equivalent Experience:
  Qualification Source:
  Essential: true
• Credential: CPL: Concealed Pistol License
  Equivalent Experience:
  Qualification Source:
  Essential: true
• Credential: MCOLES FIREARMS: MI Commission on Law Enforcement Firearms
  Equivalent Experience: Required pre-hire and annually after hire.
  Qualification Source:
  Essential: true
• Credential: PPE: Pre-Employment Psychological Examination
  Equivalent Experience: Pre-hire only.
  Qualification Source:
  Essential: true

Required Education

• Education: HIGH
  Equivalent Experience:
  Education Specialization:
  Essential: true

Other Information

• EXPERIENCE, TRAINING AND SKILLS: Interpersonal skills needed to communicate successfully with individuals and groups.
• Ability to interact with people at all levels to communicate information in a clear and understandable manner.
• PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Overall vision and hearing is necessary with or without assisted device(s).
• Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
• Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
• Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

Equivalent Experience and Other Comments (Education)

• Education: HIGH
  Equivalent Experience:
  Education Specialization:
  Essential: true

Other Comments

• Credential: BLS: Basic Life Support
  Equivalent Experience: Within 3 months of hire or transfer
  Qualification Source: AHA
  Essential: true
• Credential: TEAM ADVANCED: Techniques for Effective Aggression Mgt
  Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)
  Qualification Source:
  Essential: true
• Credential: DMVCHECK: DMV Record Check
  Equivalent Experience:
  Qualification Source:
  Essential: true
• Credential: CPL: Concealed Pistol License
  Equivalent Experience:
  Qualification Source:
  Essential: true
• Credential: MCOLES FIREARMS: MI Commission on Law Enforcement Firearms
  Equivalent Experience: Required pre-hire and annually after hire.
  Qualification Source:
  Essential: true
• Credential: PPE: Pre-Employment Psychological Examination
  Equivalent Experience: Pre-hire only.
  Qualification Source:
  Essential: true