Security Officer

Yale University; New Haven (CT); On-site; USD 27,000 - 38,000; Part time

Benefits offered by this job

Yale Benefits

Job summary

Yale University Public Safety, Security officers patrol campus buildings, grounds, and parking areas to maintain safety and security. The role emphasizes identifying risks, reporting incidents, and delivering strong customer service to staff and visitors.

Training includes a ten‑week onboarding and a bicycle certification, with required CT license, a valid driver’s license, and on‑site, part‑time work. IPMBA certification is part of the onboarding process.

Qualifications

• High school diploma or equivalent with two years in security, law enforcement, or customer service.
• An Associate’s degree plus two years of experience is acceptable.
• CT Security Officer license and valid driver’s license required.
• IPMBA bicycle certification to operate a bicycle in urban settings.
• Proficient with basic computer tools and communication devices.

Responsibilities

• Enforce rules and protect staff, visitors and property.
• Patrol buildings, grounds and parking areas; monitor for risks.
• Respond to incidents and coordinate with Campus Police when needed.
• Check IDs and control access; provide directions and information.
• Open/close facilities and document activity; report maintenance issues.
• Maintain logs and write daily activity and incident reports.

Skills

Customer service

Active listening

Risk assessment

Emergency response

Computer skills

Education

High school diploma

Associate's degree in Criminal Justice

Job description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Overview

Yale University Public Safety, Security is committed to providing a safe and secure environment to the entire campus community. To accomplish this, we rely on employees committed to providing stellar customer service and security. A Yale University Security Officer is responsible for patrolling and providing security coverage for buildings, grounds, parking facilities, and other designated areas. A successful candidate will have the ability to identify specific security risks and vulnerabilities and report the same.

Training

Training will be required for onboarding as a Security Officer. This entails a ten-week training program for 40 hours a week. During this time, you will be required to participate in a three-day bicycle training administered by a certified International Police Mountain Bike Association (IPMBA) instructor.

Required Skills And Abilities

• Ability to provide excellent customer service, including conducting customer needs assessment, meeting quality standards for services, and providing exceptional customer service through the use of strong verbal and written communication skills.
• Possess strong active listening skills, including the ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.
• Ability to identify potential risks and determine the appropriate course of actions.
• Security Officers provide essential functions and are required to work in all situations, including but not limited to during emergencies, inclement weather and/or University closings. Mandatory order-in may occur.
• Demonstrated proficiency with computer technology pertaining to email, word documents and other basic software. In addition to having the ability to professionally transmit and monitor radio communications.

Preferred Skills And Abilities

• Associate's Degree in Criminal Justice or a related field.
• Customer service experience and knowledge of public safety procedures and techniques.
• Valid First-Aid/CPR/AED certification.
• Two years of experience in security, law enforcement, military police, emergency response, or customer service.
• Proficiency with computer technology, including email, word processing, and radio communications.

Job Description

• Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, and property. Maintains security and safety for assigned area. Maintains working knowledge of the locations of various departments, buildings, access routes and admitting requirements. 2. May operate and monitor security control panels alarms, and related security equipment to provide area and visitor surveillance. Patrols assigned area including buildings, indoor and outdoor common areas, garages and other parking areas. Checks for suspicious occurrences, notifying appropriate authorities. 3. Responds to and investigates situations reported to Central Alarm Station. Calls Campus Police or other authorities to investigate suspicious activities or security violations that require intervention. 4. Checks ID cards of persons entering the facility. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information and directions. 5. Explains rules and regulations. Opens and closes facilities as required, ensuring that users have left the premises. Reports security and general maintenance problems to the proper authorities. 6. May be responsible for Lost-And-Found. Maintains logs and records of occurrences, completes necessary paperwork, and may use computer terminal or mobile device to record activity and input and retrieve data. 7. Strong writing skills to write detailed daily activity and incident reports using computers, mobile devices or written reports. 8. May perform other duties as assigned. Required Education and Experience High school level education or equivalent and two years of experience in security, law enforcement, military police, emergency response or customer service; or an Associate’s degree and two years of experience. Required License(s) or Certification(s) State of Connecticut License for Security Officer (Guard Card). Valid driver's license. Successfully complete a Public Safety bicycle certification course and operate a bicycle in an urban setting during probationary period (90 working days or 180 calendar days). Physical Requirements 1. Ability to climb stairs and endure extended periods of walking, standing, sitting. 2. Ability to maintain physical mobility ensuring constant awareness of environmental surroundings. 3. Ability to lift and/or move up to 30 lbs. 4. Ability to drive a motor vehicle for extended periods of time. 5. Ability to ride a bicycle for extended periods of time, operate a bicycle in an urban setting, and pass IPMBA (International Police Mountain Bike Association) certification course.

Hourly Range

$23.60

Benefits

A general description of the benefits to be offered with this Security position is available at:
Yale Benefits

Time Type

Part time

Duration Type

Staff

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco‑free campus.