Security Officer

Dignity Health; Merced (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

Dignity Health - Mercy Medical Center in Merced, CA is seeking a Security Officer to monitor buildings and grounds and protect staff, patients, and visitors. You will patrol on foot and vehicle, manage access points, monitor cameras, and respond to emergencies in a healthcare environment.

The role requires calm decision-making, clear communication, and familiarity with hospital codes and security procedures. Prior healthcare security or related experience is preferred.

Qualifications

• Experience in security, preferably healthcare, or related public safety roles.
• Ability to communicate clearly in writing and speech.
• Knowledge of security procedures and hospital codes is a plus.

Responsibilities

• Protect staff, patients, and visitors by responding promptly to calls for assistance.
• Patrol facility and grounds by foot or vehicle; monitor alarms and dispatch officers.
• Report unsafe acts or conditions and maintain incident logs with clear, concise reports.
• Use appropriate emergency and radio codes to coordinate security actions.
• Respond to emergency codes and assist in de-escalation during incidents.
• Ensure alignment with the organization’s mission and values.

Skills

De-escalation techniques

Communication skills

Emergency response

Attention to detail

Job description

Job Summary and Responsibilities

As our Security Officer, you will monitor buildings and grounds on the property to ensure the safety and security of employees, patients, and other visitors.

Every day you will monitor the property by walking and driving around the premises. Your security detail could include guarding facility and unit access points, monitoring surveillance cameras, testing new security technology, and protecting all employees/visitors against acts of violence should they arise.

To be successful in this role, you’ll need the ability to remain calm and take action based on the situation, known facts, and understand the position limitations. You are also expected to respond to emergency codes in a timely manner. Previous experience in security/patrol in a healthcare setting is preferred.

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions.

• Knowledge of emergency procedures, equipment, and supplies, including of radios and hospital codes

• Reports HIPAA breaches if witnessed; investigate security breaches, conducts investigations, and writes incident reports. Ensures that all activities are logged. That incident reports are accurately completed that they are clear, concise, legible and submitted in a timely manner.

• Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to right location.

• Keeping the organization’s mission, vision and values at the forefront of all decision making and action.

• Demonstrates the professional and technical skills necessary for the role, exhibiting both depth and breadth of expertise. Builds trust and confidence through respectful and credible interactions that reflect positively on personal integrity and the organization’s mission.

Job Requirements

Required:

• High School Graduate or equivalent GED and Six (6) months experience as a security officer in a healthcare setting, Law enforcement or military service; or One (1) year experience as a Security Officer

• Security Guard: CA, upon hire and

• Driver's License: CA, within 30 Days and

• Basic Life Support - CPR, within 90 Days. We accept American Heart Association

• Able to properly use assigned equipment and follow established policies and procedures

• Completes IC S 100, 200, 700 training courses within 90 Days of hire

• Familiar with the duties and responsibilities of being a security officer

• Knowledgeable in the use of de-escalation techniques

• Maintain all other required training/certifications thereafter while employed by CommonSpirit Health

• Must be able to speak English, communicate clearly orally and in writing

Preferred:

• Basic Health Care Security Officer, upon hire

Where You'll Work

Founded in 1873, Dignity Health - Mercy Medical Center is a 186-bed, acute care, nonprofit hospital located in Merced, California. Serving over 150,000 patients annually, the hospital offers a full complement of services including a Level II NICU, heart care, the Mercy Cancer Center, and a family birth center. Additionally, Merced Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$25.00 - $28.15 /hour

We are an equal opportunity/affirmative action employer.