Security Officer

Baptist Memorial Health Care; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Memphis is seeking a Security Officer to patrol the campus and protect people and property. You will serve as an ambassador, provide customer service, and respond to incidents with professionalism and calm.

Responsibilities include enforcing hospital policies, handling emergencies, submitting reports, and coordinating escorts for staff or patients. A professional appearance and strong safety mindset are essential.

Qualifications

• Knowledge of hospital policies and procedures.
• Ability to obtain knowledge of organizational security policies and practices.
• Ability to detain and search and handle emergency situations.

Responsibilities

• Patrols the entire campus to deter crime and address safety hazards.
• Provides customer service to patients, visitors, and employees while following security procedures.
• Responds to disturbances, calls, and alarms and coordinates with responders as needed.
• Enforces hospital policy and relevant laws to ensure campus safety.
• Submits reports promptly and professionally.
• Performs escorts related to money transfers as directed by policy; secures valuables upon request.
• Controls campus parking and emphasizes critical/emergency areas.
• Conducts regular and random patrols to meet assigned goals.

Skills

Customer service

Patrol security

Incident response

Communication

Education

High school diploma or equivalent

Job description

Overview

Purpose of Position and Scope of Responsibility

Patrols and protects the entire campus, inside and outside; responds to all incidents or calls relating to the safety and security of all persons and property on the campus. Officers are expected to demonstrate exemplary customer service skills and maintain a professional appearance while serving as ambassadors of the organization. Performs other duties as assigned.

Principal Accountabilities/Responsibilities

• Patrols the entire campus for the purpose of deterring crime and initiating corrective actions on any physical security or safety hazards identified.
• Provides customer service to our patients, visitors, and employees carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Responds to all calls for disruptive behavior, disturbances, and combative patients, and incidents, as well as internal or external alarms.
• Understands, complies, and enforces hospital policy and procedure. As needed, enforces State and Local laws/ordinances to ensure the safety and security of all persons and property on campus.
• Submits all necessary reports in a prompt and professional manner.
• Performs escorts related to money transfers, as directed by facility policy. Will secure patient valuables upon request. Will perform non-monetary escorts for staff, visitors, physicians, and patients upon request for the safety and security of the requesting party.
• Controls all parking on the property, emphasizing parking in critical and/or emergency parking areas.
• Conduct regular and random patrols around the facility and completes assigned goals.

Qualifications

Minimum Education

Knowledge, skills, and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience.

Minimum Experience

Ability to obtain knowledge of the University policies, procedures, and practices in security, detain and search, emergency situations as acquired through a 90 day on the job training.

Minimum Licensure, Registration, Certification

DRIVER'S LICENSE (CURRENT), TN armed guard training and certification. Possess or have the ability to obtain First aid, CPR, De-escalation techniques, proper and safe restraints techniques, armed guard training and registration, OC or Pepper Spray, Baton Certification.