Security Officer

Ennismore; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

21c Museum Hotels - Louisville location seeks a seasoned Loss Prevention/Security Officer to protect guests, staff and assets, patrol the property, respond to incidents, and enforce hotel policies.

You will document incidents, complete reports, communicate via radio, and participate in quarterly Night Shift meetings; requires two years in loss prevention and a clean background. This on-site position at 700 W Main St, Louisville, KY.

Qualifications

• Good communication skills.
• Ability to communicate through a portable radio.
• Excellent hearing and speech required to communicate with guests and staff.
• Excellent vision for emergencies and safety inspections.
• Excellent comprehension and literacy to complete reports and logs.
• Must pass a background check.

Responsibilities

• Patrol all areas of the hotel property including outside parking area.
• Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
• Complete the necessary security forms to document losses of property or personal injury to guest or employee.
• Stay familiar with all hotel disaster and emergency policies, procedures and regulations.
• Respond to emergency alarms or calls for help and notify appropriate authorities.
• Conduct investigations of security incidents.
• Enforce the 'No Solicitation Policy' of the hotel while respecting the open door policy of the museum.
• Escort and witness cash handling as needed.
• Attend quarterly Night Shift meeting with Night Manager/Auditor/Rooms Manager/General Manager.
• Other duties as assigned by supervisor or manager.

Skills

Good communication skills

Radio communication

Excellent hearing and speech

Report writing

Education

High school education or equivalent experience

Job description

21c Louisville, 700 W Main St, Louisville, KY 40202, USA

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Job Description

Reports To: Front Office Manager

Profile: Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.

Specific Responsibilities:

Patrol all areas of the hotel property including outside parking area. Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.

Document a concise security report on a daily log including incidents of theft, accidents and safety violations.

Complete the necessary security forms to document losses of property or personal injury to guest or employee.

Stays familiar and current with all hotel disaster and emergency policies, procedures and regulations.

Responds immediately to emergency alarms or calls for help, determines course of action, and notifies appropriate authorities.

Conducts investigations of security incidents.

Enforces the 'No Solicitation Policy' of the hotel while respecting the open door policy of the museum.

Escorts and witnesses cash handling as needed.

Attends quarterly Night Shift meeting with Night Manager/Auditor/Rooms Manager/General Manager.

Other duties as assigned by your supervisor or manager.

Qualifications

Good communication skills, ability to recognize drug and alcohol abuse.

Ability to communicate through a portable radio.

Excellent hearing and speech required to communicate with guests, employees, managers, use radio.

Excellent vision required for emergencies, visual safety inspections.

Excellent comprehension and literacy required to complete reports, logs.

Must pass a background check.

Physical requirements:

Lifting, pushing, pulling, and carrying may be necessary to carry people or equipment in emergency situation.

Mobility - would be necessary 100% of the time in responding to emergencies and patrolling the building.

Would not be standing in one place for any extended length of time.

Uses stairs in responding to fire alarms - no elevators.

Work inside 85% of 8 hours; outside 15% of 8 hours.

Some driving may be required.

Experience:

Minimum two years prior experience in loss prevention.

Education:

High school education or equivalent experience.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm