Security Officer

Westgate Resorts; Kissimmee (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Daily Pay

Employee assistance program

Job summary

Westgate Vacation Villas & Town Center Resort is seeking a Security Officer in Kissimmee, FL to ensure safety and security of guests, team members and property. The role blends traditional security duties with hospitality service, including controlling access, responding to incidents, and maintaining security systems.

The position offers an hourly rate of $18 with DailyPay and opportunities in a renowned resort company with extensive guest interaction and a strong commitment to safety and

Qualifications

• Strong verbal and written communication skills.
• Basic computer systems for reports, logs, and email communication.
• Ability to work nights, weekends and holidays.
• Must pass background check and drug test.

Responsibilities

• Serve as first responder to emergencies and take appropriate action.
• Maintain visible security presence at assigned locations.
• Control access at entry/exit points.
• Monitor surveillance systems and alarms per policies.
• Prepare incident reports and maintain logs.
• Assist guests and team members with security-related concerns.

Skills

Verbal communication

Written communication

Customer service

Basic computer systems

Education

High school diploma or GED

Job description

• Career Site Category: Security & Safety
• Compensation: up to USD 18 - hourly

Company Description

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Pay rate: $18/ hour- Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.

As aSecurity Officer, you will play a vital role in ensuring the safety, security, and well-being of our guests, team members, and resort properties. This position is a unique blend of traditional security responsibilities and resort hospitality service. In addition to protecting company assets and responding to emergencies, you are expected to provide a welcoming and helpful presence, delivering excellent service to our guests and team members at all times.

Security Officers are responsible for monitoring resort property, managing access points, and responding to incidents involving police, fire, or medical emergencies. This role includes conducting safety inspections, writing detailed incident reports, assisting guests and team members with security-related concerns, and supporting public safety personnel as needed. A successful Security Officer demonstrates professionalism, sound judgment, and strong hospitality skills while maintaining a safe and secure environment.

What You Will Do as aSecurity Officer:

• Serve as the first responder to incidents involving police, fire, or medical emergencies, and take appropriate action within the scope of Security Officer duties.
• Maintain a visible, uniformed security presence at assigned locations.
• Control access at designated entry and exit points.
• Monitor security systems, including fire alarm panels, surveillance cameras, and proprietary monitoring stations, in compliance with legal and company requirements.
• Conduct safety and security inspections in accordance with policies and procedures.
• Maintain accurate records, logs, and checklists of security activities.
• Prepare detailed, accurate, and timely incident reports; utilize computer systems and email communications as needed.
• Respond to basic service requests and perform preventive maintenance on guest room electronic security systems and in-room safes, when applicable.
• Manage lost and found inventory in accordance with company procedures.
• Perform traffic control and parking enforcement duties as required.
• Respond to security-related complaints and resolve or elevate appropriately.
• Assist public safety officers as needed or requested.
• Manage key control, distribution, and accountability.
• Perform additional duties as assigned by management.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Bring:

• Must be at least 18 years of age.
• High school diploma or GED.
• Ability to lift up to 50 lbs and work in both indoor and outdoor weather conditions.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Strong verbal and written communication skills.
• Proficiency with basic computer systems used for reports, logs, and email communication.
• Required to pass a background check, drug test, and motor vehicle record (MVR) check.
• Physical stamina to remain on your feet for extended periods, climb stairs, and move quickly for short distances as needed.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Preferred Qualifications:

• Possession of a valid Class D (Unarmed Security Officer) License; assistance available for qualified candidates who need to obtain it.
• Certifications in First Aid, CPR, and AED.
• Previous experience in security, law enforcement, military, hospitality, or a related field.
• Prior guest service experience strongly preferred.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – AccessYour Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts(FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.