Security Officer

The University of Kansas Hospital; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent healthcare institution is seeking individuals for roles involving campus security in Kansas City. Responsibilities include monitoring and patrolling, providing transportation, enforcing parking regulations, and assisting visitors. Candidates should have a high school diploma and at least one year of customer service experience, along with effective communication skills. A valid driver's license is required. The role may involve various shifts, including nights and weekends.

Qualifications

• 1+ years of experience in customer service.
• 1+ years of experience with computers.
• Must possess a valid, unrestricted driver's license.

Responsibilities

• Conduct personal escorts and provide transportation for students and visitors.
• Enforce parking rules and ensure compliance.
• Patrol assigned areas and report unusual activities.
• Assist with customer service related to parking issues.

Skills

Excellent customer service

Effective verbal communication

Flexibility to work various shifts

Education

High School Graduate or GED

Tools

Computer literacy

Job description

Position Summary / Career Interest:

Work involves monitoring and patrolling campus and its facilities. Assists with parking, performing inspections of closed buildings, and opening and closing areas used by faculty, staff, students and visitors.

Responsibilities and Essential Job Functions

• Conducts personal escorts and provides transportation for students, faculty, staff, patients, and visitors, primarily using a department vehicle. Escorts may be provided by foot during inclement weather or unavailability of vehicles. Person will be escorted to or picked up from Hospital and University and campus locations, residences, parking lots and the garages within prescribed boundaries.
• Enforces State and KUMC parking rules and regulations through issuance of parking citations, verbal, or written warnings.
• Enforces parking garage access. Advises supervisor of parking areas requiring attention or additional signage to improve compliance with parking rules and regulations. Keeps traffic flowing in front of Hospital and University entrances and ensures area is used for the intended purpose of loading and unloading patients.
• Assists hospital staff in efforts to meet customer needs by directing and controlling traffic flow, providing directions; providing assistance, including vehicle and safety escorts to patients, visitors, staff and students (e.g. Cambridge Street parking facility, Front of KU Hospital).
• Patrols areas of responsibility, including Metal Detector operation and other building entrances, constantly looking for unusual activities that may cause harm to individuals or their property. Interacts with co-workers, law enforcement officers & other department personnel and maintains effective working relationships. Adheres to all University and department rules, regulations and policies.
• Assists employees, students, staff, and visitors with jump starts and tire inflation. Receives proper valid proof of ownership and written release prior to providing the service. Gives directions and aid to visitors and staff on all parking problems on campus. Submits recommendations for improvement of the program.
• Attends and participates in all departmental special assignments and training sessions assigned. Performs other duties as assigned in the manner and time frame specified which include maintenance of parking enforcement devices, providing special parking areas, traffic control, escorts, and other special assignments.
• Operates two-way radio equipment in accordance with FCC regulations and departmental policy. Writes and submits clear, concise, legible, and timely reports.
• Keeps uniforms, vehicle, and equipment clean and in working order per established procedures. Be able to present, upon request, any issued equipment. Maintains and operates vehicles in a safe prudent manner. Reports damage and problems to supervisor immediately.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED.
• 1 or more years of experience in customer service.
• 1 or more years of experience with computers.

Preferred Education and Experience

• 3 or more years of experience in Healthcare Security work.
• 3 or more years of experience maintaining effective working relationships with public, staff and officials.

Required Licensure and Certification

• Must possess a valid, unrestricted driver's license (corrective lenses acceptable).

Knowledge Requirements

• Excellent customer service and interpersonal skills.
• Effective verbal communication skills.
• Ability to work without constant supervision within a framework of guidelines.
• Ability to react quickly and appropriately to emergency and non-emergency situations.
• Computer literacy
• Ability to be flexible to work various shifts.
• Position may require nighttime, holiday and/or weekend work.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.