Security Officer

HHM Hospitality; Houston (TX); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Transit Benefits

Wellness Program

Professional Development

Referral Bonus

Job summary

HHM Hospitality is seeking a Security Officer to protect guests and property at our Houston hotel. You will patrol designated areas, respond to disturbances, and maintain detailed incident reports to inform hotel management.

The role emphasizes guest safety, confidentiality, and alignment with HHM’s EarthView sustainability guidelines. The ideal candidate will have a high school diploma or equivalent, prior security experience, and CPR/First Aid training when available.

Qualifications

• HighSchool diploma or equivalent in preferred.
• Prior security experience is desirable.
• CPR/First Aid preferred.

Responsibilities

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain a daily activity log.
• Prepare incident reports and communicate information to hotel management.
• Escort guests to rooms or assist with entry according to hotel standards.
• Follow sustainability guidelines and EarthView program.

Skills

Patrol experience

Guest service

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Security Officer

Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.

Your Growth Path

Security Supervisor/Manager – Director of Security

Your Focus

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain a daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Prepare incident reports and other reports and communicate all related information to hotel management.
• Access secured areas for authorized personnel.
• Complete incident/accident reports in a clear and concise manner.
• Escort guests to their rooms or assist guests with entry into their rooms according to hotel standards.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Monitor TV cameras, if applicable.
• Perform bell person tasks and assist guests with luggage.
• Perform other duties as requested by management.

Your Background and Skills

• HighSchool diploma or equivalent and/or experience in a hotel or related field preferred.
• Prior security experience is desirable.
• CPR/First Aid preferred.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.

Equal Opportunity Employment

HHM Hotels is proud to be an equal‑opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.