Security Officer

Hollywood Casino at Penn National Race Course; Grantville (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

Hollywood Casino at Penn National Race Course in Grantville, PA is seeking security‑oriented staff. The role involves protecting property, greeting guests, enforcing safety rules, and performing regulated checks and escorts.

Applicants should have a High School Diploma or GED, strong reading and writing skills, and the ability to communicate effectively. A PA gaming license and clean driving record are required; full‑time, on‑site work with physical demands noted.

Qualifications

• High School Diploma or GED required.
• Ability to read and comprehend simple instructions, short memos, and communicate clearly.

Responsibilities

• Protect property and life and enforce safety regulations to support profitability and guest satisfaction.
• Greet guests and staff in a positive, professional manner.
• Regulate vehicle and pedestrian traffic at plant entrances.
• Provide escorts for guests, vendors, and funds.
• Conduct bag inspections and ID checks per policy.
• Report unsafe conditions and suspicious activity.
• Conduct outside patrols by vehicle or on foot.

Skills

Communication skills

Reading comprehension

Written communication

Problem solving

Customer service

Education

High School Diploma or GED

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Officers are employed to protect property and life and enforce safety regulations by performing the following duties in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.
• Perform and complete all duties necessary to comply with PGCB mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation.
• Greet all guests and staff in a positive, friendly, and professional manner.
• Regulate vehicle and pedestrian traffic at plant entrance to maintain orderly flow, as directed.
• With care and professionalism, ensure compliance of Hollywood Casino's responsibility to prevent over-consumption of alcohol.
• Provide escorts (guests, vendors, funds)
• Conduct bag inspection iaw policy
• Conduct identification checks iaw policy
• Report unsafe conditions and suspicious activity
• Conduct outside patrols via vehicle or walking

BRING US YOUR BEST.

• High School Diploma/GED; or six months to one year of work experience that demonstrates qualities of sound judgement and dependability; or equivalent combination of education and experience.
• Ability to read and comprehen simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively communicate with customers and other employees.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any crednetialing requirements of the Pennsylvania Gaming Control Board.
• Must have a valid driver's license and clear driving record.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walking 40% of the time.
• Sitting 10% of the time.
• Standing 40% of the time.
• Bending and lifting 10% of the time.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Equal Opportunity Employer

STARTING SALARY

$16.00 per hour