Security Officer

165 Hard Rock Casino Northern Indiana, LLC; Gary (IN); On-site; USD 22,000 - 34,000; Full time

Job summary

Hard Rock Casino Northern Indiana, LLC is seeking a Security team member to provide coverage for the property, safeguard assets, and ensure patron and employee safety during shifts.

The role emphasizes a guest-oriented demeanor, adherence to gaming regulations, and the ability to respond to emergencies while maintaining professional communication. Background checks and licenses per gaming commission are required.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of guest service experience, or equivalent education/experience.
• Minimum 1 year of security-related experience preferred.

Responsibilities

• Maintain security throughout the entire property.
• Ensure safety of patrons and employees during assigned shift.
• Safeguard company assets during shift times.
• Prepare detailed incident reports clearly and precisely.
• Enforce Internal Controls and Gaming Regulations during shifts.
• Assist in emergencies and during incidents.
• Provide information and directions to patrons and escort as needed.

Skills

Guest service

Communication

Report writing

Observational vigilance

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

POSITION SUMMARY

Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times.

ESSENTIAL FUNCTIONS

• Maintain security throughout the entire property.
• Responsible for the security and safety of patrons and employees during assigned shift.
• Safeguards Company assets during shift times.
• Prepare detailed incident reports in a clear and precise manner.
• Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Enforces policies and procedures as they apply to the Internal Controls and Gaming Regulations during their assigned shifts.
• Assists in the event of an emergency.
• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary.
• Perform work regularly and adheres to all Indiana Gaming Regulations.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS

High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. One (1) year of security related experience preferred.

ADDITIONAL REQUIREMENTS

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Prior experience in the Gaming industry strongly preferred.
• Must be at least twenty-one (21) years of age.
• Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.
• Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF

• Knowledge of computer applications to compose clear, concise, and accurate reports.

ABILITY TO

• Available to work different types of events with varying time schedules, on varying days as needed.
• Read and comprehend all necessary documentation, training materials and policy information.
• Assist sick or injured guests and or team members.
• Communicate courteously, effectively, and professionally with guests and all levels of team members.
• Use tools and equipment such as, radios, computers, and other tools specific to the position.
• Stand for extended periods of time.
• Communicate clearly, in English, with guests in a professional manner.
• Work within Hard Rock Casino Northern Indiana established policies/guidelines.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job.

The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head.

The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.