Security Officer

Providence Health & Services; Everett (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking a Security Officer to ensure safety at Swedish Medical Center. This role involves patrols, responding to incidents, and providing excellent customer service to patients and visitors. Join a culture of respect and support, offering competitive benefits and a hiring bonus.

Benefits

Best-in-class benefits

Qualifications

• Customer service experience and/or training.
• Successful completion of TASER training and certification within 6 months.

Responsibilities

• Provide a safe and secure environment for patients and staff.
• Conduct random patrols and respond to security incidents.
• Engage in customer service activities with patients and visitors.

Skills

Customer service

Education

Associate's Degree

Job description

$1,000 Hiring Bonus for eligible external hires that meet the required qualifications and conditions for payment

The Security Officer provides a safe and secure environment for the patients, visitors, staff and property of Swedish Medical Center. Due to the continuous public contact of the position the highest level of customer service skills is essential. Security Officers conduct random patrols of Swedish Medical Center property, respond to and investigate security incidents, report safety hazards, and appropriately document actions and observations made during the shift. Security Officers respond to alarms and codes by providing traffic control and assisting with safe patient handling. Security Officers conduct routine safety walks of the facilities and submits remedial requests for any concerns they identify. Security Officers routinely engage in stressful situations and at times may be required to use physical force to maintain the safety of the patient care environment, and also may be required to run, climb stairs, carry people, or perform other physical acts in response to emergent situations. Security Officers will provide advice to clinical staff regarding matters of patient release and restraint. Security Officers also engage in a wide range of customer service activities involving direct contact with patients and visitors, providing directions and helping people find their way. Security Officers regularly use computers to write reports and logs and to monitor security cameras and access control systems. Will be required to work on multiple campuses based on staffing needs or the needs of the department.

May occasionally work as relief lead for a shift. When working a shift as a lead, has all of the authority and responsibilities of a Security Officer Lead position.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team atSwedish Mill Creekand thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Within 6 months (180 days) of hire: Successful completion of TASER training and certification (with annual re-certification)
• Customer service experience and/or training

Preferred Qualifications:

• Associate's Degree
• 1 year related civilian or military security/law enforcement experience
• Healthcare security experience

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.