Security Officer

Viejas Casino & Resort; California; In loco; USD 52.000 - 66.000; Tempo pieno

Descrizione del lavoro

Viejas Casino & Resort in California is seeking a Security Officer responsible for protecting tribal assets and ensuring a safe environment for guests and staff. You will patrol casino floors, deter rule violations, and respond to incidents with professionalism.

You will assist with investigations, prepare written reports, manage access, monitor alarms, and support local emergency services as needed. A valid guard card, first aid/CPR/AED certification, and 21+ age are required; prior security or

Competenze

• High school diploma or GED required.
• Must have a valid Guard Card or obtain within 90 days of hire.
• California Responsible Beverage Service Training required upon hire.
• Must be 21 years of age or older.
• 1–2 years of military, security, or law enforcement experience preferred.
• Ability to communicate clearly in English, including report writing.

Mansioni

• Patrol casino floors to protect guests, team members and assets.
• Warn violators and apprehend or eject suspicious individuals; make arrests as needed and file reports.
• Inspect equipment and machinery to detect tampering.
• Monitor for fire hazards, leaks, and unsecured doors.
• Control access to secured areas and verify badges.
• Prepare incident reports and assist investigations; coordinate with local authorities.

Conoscenze

English communication

Leadership

Multitasking under pressure

Reporting

Customer service

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Typing 20 wpm

Descrizione del lavoro

Job Summary

Responsible for protecting Tribal Assets and providing a safe and secure environment for the guests and team members. Patrols the Casino floors; warns violators of rule infractions and apprehends or expels persons engaging in suspicious or criminal acts. Assists in conducting preliminary investigations, prepares written reports, networks with the local public safety agencies, handles medical calls, and escorts money transfers.

Job Description

• Provides a safe and secure environment for guests and team members while patrolling the casino floors.
• Warns violators of rule infractions, such as loitering or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts. Makes arrests as necessary. All apprehensions are turned over to law enforcement and written reports are prepared.
• Inspects equipment and machinery to ascertain whether it has been tampered with.
• Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
• Observes departing personnel to guard against theft of company property.
• Controls entrance and access to secured and restricted areas to authorize personnel.
• Checks identification of patrons for age requirement for gaming and alcohol purchase; ensures badges are issues for vendors and contractors; and team member has proper identification badges; and issues temporary badges as needed.
• Prepares reports on incidents, such as property damage, unusual occurrences, criminal activities, suspicious circumstances, medical incidents, and machine or equipment malfunctions. Assists in conducting preliminary investigations such as interviewing victims, witnesses, and suspects as requested. Assists local public safety agencies as requested.
• Reports and documents violations of regulatory functions such as Tribal Gaming Ordinance, GCR, Tribal Resolutions, Tribal Ordinances, and/or instructions, NIGC, MIC’s, Policies and Procedures, and criminal violations as defined in the California Penal Code.
• Escorts, protects, and secures monies during all transfers on and off Casino grounds, including fills on table games, table and machine box pulls.
• Responds to emergency alarms associated with fire, presence of unauthorized persons, and/or critical incidences. Calls the Communication Center, notifies proper authorities, secures and controls all tribal assets, and permits authorized persons to enter property.
• Responds and resolves guest inquiries in a timely manner.
• Performs First Aid, CPR and AED as needed, if trained.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Adheres to all company and department policies, procedures, and standard operating guidelines.
• Performs other duties as assigned.
• Does not provide supervision to other team members.
• High school diploma or general education degree (GED).
• Possess a valid Guard Card (or obtains with 90 days of being hired).
• Possess certification in First Aid, CPR, or AED (or obtains with 90 days of being hired).
• California Responsible Beverage Service Training required upon hire.
• Must be age 21 years of age or older.
• 1 to 2 years of military service, security, and/or law enforcement experience preferred.
• Must have the ability to communicate clearly, effectively, and professionally in the English language, including the ability to write reports that can be understood by the CEO, COO, General Manager, Tribal Council, legal staff, court officers, and law enforcement.
• Must have a high degree of common sense.
• Basic computer skills (Microsoft Office).
• Ability to type 20 wpm (a skills test is required).
• Good leadership skills.
• Basic mathematical skills, such as the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to think quickly in an emergency.
• Ability to resolve problems as they arise and handle situations without supervision.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of guests or team members of organization.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
• Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
• Ability to multitask and work well under stress.
• Must be a self-starter and able to adjust to change.
• Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.

Hiring Preference

The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.