Security Officer

Newport Healthcare; Brooklyn Park (MN); On-site; USD 28,000 - 34,000; Full time

Job summary

Newport Healthcare is seeking a Security Officer to protect patients, staff and visitors at our facility. You will work with a unified team to maintain a safe environment across sites and departments.

Responsibilities include screening individuals and belongings, patrolling, responding to codes, and documenting incidents promptly. A strong customer-service focus and integrity are required, with the ability to work independently when needed.

Qualifications

• High school diploma or GED required; associates or bachelor's in safety or security preferred.
• Minimum 1 year of experience in security, law enforcement, military, or related field.
• Knowledge of Joint Commission Environment of Care standards preferred.
• Excellent customer service skills essential.
• Trustworthy and honest with sound judgment in crises.
• Ability to work independently or with minimal supervision.
• Ability to stay calm under pressure and make quick decisions.

Responsibilities

• Creates a positive environment with quality customer service
• Responds to Emergency Codes
• Assists with Emergency Code Drills
• Uses security technology to control access and monitor the facility
• Screens visitors, patients and patient belongings
• Conducts patrols and escorts visitors and staff
• Investigates incidents and completes appropriate reports and documentation in a timely manner
• Performs other duties as assigned or requested

Skills

Customer service

Crisis management

Decision making

Self-control

Independent work

Education

High school diploma or GED

Job description

What You’ll Do

Security Officer is responsible for the day to day activities of ensuring a safe and secure environment for patients, visitors and staff. Security Officers work as a member of a unified team that provides a safe and secure environment by working collaboratively with all sites, departments, and agencies.

Responsibilities and Accountabilities:

• Creates a positive environment with quality customer service
• Responds to Emergency Codes
• Assists with Emergency Code Drills
• Uses security technology to control access and monitor the facility
• Screens visitors, patients and patient belongings
• Conducts patrols and escorts visitors and staff
• Investigates incidents and completes appropriate reports and documentation in a timely manner.
• Performs other various duties as assigned or requested

What Makes You a Great Fit

• High school diploma or equivalent (GED) required. Associates or Bachelors in a safety or security related field preferred.
• Minimum of 1-year experience in security, law enforcement, military or related field
• Preferred knowledge of Joint Commission Environment of Care standards and quality of care
• Great Customer Service Skills
• Trustworthy and Honest
• Ability to use sound judgment and decision-making skills in crisis situations and implementing emergency response procedures
• Ability to maintain self-control in volatile or hostile situations
• Ability to make effective decisions while in stressful situations and circumstances
• Able to work alone and with minimal supervision

Compensation Range: $20-$25 per hour