Security Officer

Four Seasons Hotels and Resorts; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Excellent training and development

Employee discounts for stays

Complimentary dry cleaning for uniform

Complimentary employee meals

Parking/MARTA discounts

Job summary

Four Seasons Hotels and Resorts in Atlanta is seeking a Security Officer to protect guests, team members, and property. Provide response and documentation to security incidents, patrol assigned areas, and maintain a courteous, professional presence.

The role emphasizes safety, incident reporting, emergency response, and adherence to EmPact standards, with shifts including early and late hours. Education: High school diploma and 1 year of related experience preferred.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 full year of related employment experience.
• Working knowledge of basic security procedures.
• Ability to operate computer equipment and read and write.

Responsibilities

• Patrol interior and exterior of hotel facility, including guest floors and service areas.
• Investigate crimes and accidents; create incident reports.
• Comply with preventative safety and security measures.
• Assist with unusual guest or employee problems (noise, theft, etc.).
• Respond to and assist with emergency situations.
• Follow EmPact rules and conduct standards.
• Operate keys, alarm, surveillance and fire protection systems.

Skills

Security procedures

Computer literacy

Reading and writing

Education

High school diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we met the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!

About the role

Provide response and documentation to security and safety related incidents, ensure proper preventative measures by maintaining presence and patrol of property including all guest floors as well as service areas in a professional and courteous manner.

ESSENTIAL FUNCTIONS:

• Patrol the interior and exterior of the hotel, residence and office space. 30% of time.
• Investigate crimes and accidents occurring in the hotel and create incident reports of guest and employee accidents and incidents. 10% of time.
• Comply with preventative safety and security measures. 10% of time.
• Assist in handling of unusual guest or employee problems, such as, but not limited to noise complaints, disorderly conduct, theft, power failures etc. 20% of time.
• Respond and assist with all emergency situations in the hotel as necessary. 10% of time.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standard of Conduct as set forth in EmPact. 10% of time.
• Work harmoniously and professionally with co-workers and supervisors. Operate and control the keys, lock system, alarm system, surveillance system and fire protection system. 20% of time.

NON-ESSENTIAL FUNCTIONS:

• The ability to conduct VIP escorts in a professional and courteous manner.
• Assist handicapped guests.
• Actively participate in day-to-day security operations of the property.
• Actively assist Safety Committee.

What you bring

Education:High school or equivalent diploma

Experience: Experience required by position is minimum of 1 full year of employment in related position with Four Seasons or other organization, or Law Enforcement / Military experience.

Skills and Abilities:Requires a working knowledge of basic security procedures. Working knowledge is generally learned on the job or through professional training and certifications.Requires knowledge and ability to operate computer equipment. Ability to read and write

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Discounted rates for parking and/or Marta

Schedule & Hours:

• Eight hour shifts; scheduled days and times may vary based on need
• 1st shift (6am - 2:30pm)
• 2nd shift (2pm - 10:30pm)

Four Seasons is an Equal Opportunity, Affimative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal