Security Officer

loewshotels; Arlington (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid sick days

Vacation and holidays

Bereavement leave

Training & Development opportunities

Tuition reimbursement

Pet insurance

Team member hotel rates

Job summary

Loews Hotels in Arlington is seeking a vigilant Security Officer to safeguard guests, team members and property at the Arlington Entertainment District. You will patrol the hotel, monitor access, and respond to incidents to maintain a seamless, secure guest experience.

We value calm decision-making, clear communication, and integrity. You’ll work with a team across departments, participate in safety training, and ensure compliance with emergency procedures while delivering hospitality that

Qualifications

• Minimum 1–3 years in hotel security or related field.
• Ability to stay calm and make sound decisions under pressure.
• Knowledge of security systems, safety regulations, and emergency response protocols.
• Experience with CCTV and security technology.
• High school diploma or equivalent; associate degree preferred.
• Experience in customer service or hospitality preferred.

Responsibilities

• Monitor and control access to team member entrances for guest and staff safety.
• Conduct regular patrols to identify hazards and ensure guest satisfaction.
• Respond to emergencies following established procedures to protect lives and property.
• Maintain logs for visitor access and incidents to support security operations.
• Inspect packages and enforce security policies to protect property.
• Interact professionally with guests and colleagues to uphold safety standards.

Skills

Calm under pressure

Decision making

Customer service

Teamwork

Attention to detail

Education

High school diploma or equivalent

Associate's degree in criminal justice or security management (preferred)

Tools

CCTV systems

Security technology

Job description

Live! by Loews - Arlington offers careers at a high-energy hotel in the Arlington Entertainment District, between Globe Life Field and AT&T Stadium. Team members support 300 guestrooms, multiple dining venues, an infinity-edge pool and connected access to Loews Arlington Hotel & Convention Center.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For

A vigilant and proactive Security Officer who will be the cornerstone of safety and peace of mind at Loews Hotels. You'll be the trusted guardian of our guests, team members, and property-combining sharp observation with quick thinking to create an environment where everyone feels secure and cared for. In this role, you'll patrol our stunning property, respond to challenges with confidence, and ensure that every guest experience is seamless and worry-free.

Who You Are

• Observant Protector : You have an eye for detail and a knack for spotting potential issues before they arise.
• Calm Decision-Maker : You thrive under pressure, making sound choices when it matters most.
• Clear Communicator : You connect easily with guests and team members, ensuring clarity and reassurance in every interaction.
• Integrity-Driven : You uphold the highest standards of safety and professionalism in everything you do.
• Team-Oriented : You value collaboration and work seamlessly with others to maintain a secure environment.

Veterans and military spouses encouraged to apply.

What You'll Do

• Monitor and control access to team member entrances, ensuring a secure environment for guests and staff.
• Execute regular patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction.
• Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property.
• Maintain detailed logs for visitor access and package removal, enhancing security protocols and compliance with organizational policies.
• Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity.
• Document security incidents and actions taken, ensuring transparency and accountability within security operations.
• Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests.
• Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel.
• Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities.
• Facilitate communication with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards.
• Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction.
• Collaborate with team members to support health and safety training initiatives, reinforcing a commitment to maintaining a safe workplace.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include

• Previous experience in hotel security or a related field required (1-3 years preference).
• Ability to remain calm and make sound decisions in high-pressure situations required.
• Ability to operate departmental vehicles, including electric transport vehicles required.
• Basic first-aid certification or ability to administer first aid preferred.
• High school diploma or equivalent; an associate's degree in criminal justice, security management, or a related field is preferred.
• Knowledge of security systems, safety regulations, and emergency response protocols preferred.
• Experience using CCTV systems and other security technology preferred.
• Experience in customer service or hospitality to enhance guest interactions preferred.

Background in law enforcement or military service is a