Security & Loss Prevention Investigator

The RealReal; Los Angeles (CA); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid parental leave

9 Paid Company Holidays

18 PTO Days

Climate-controlled warehouse

Job summary

The RealReal is seeking an Asset Protection Investigator to join our Authentication Center, handling investigations, security, and safety programs. This full-time role requires collaboration with leadership and the ability to manage investigations from start to finish.

Responsibilities include safeguarding merchandise, conducting high-value investigations, auditing procedures, and training staff to strengthen Asset Protection. You’ll work in a fast-paced environment with growth opportunities.

Qualifications

• 3+ years of Asset Protection experience (warehouse environment preferred).
• Flexibility to work weekends as needed.
• Ability to lift and move 50lbs of merchandise and supplies.
• Ability to work well with all levels of leadership.
• Experience operating and monitoring CCTV systems.
• Effective communicator (both verbal and written).
• Demonstrates the skill and willingness to take initiative and to proactively anticipate organizational needs including the ability to meet deadlines as required.
• Ability to accurately record incidents by writing clear and concise reports.
• Ability to work in a fast pace and changing environment with tremendous growth.

Responsibilities

• Manage all inbound and outbound investigations.
• Identify, investigate, and bring to closure incidents of internal theft, external theft and fraud cases as needed.
• Develop and maintain strong relationships with Law Enforcement.
• Maintain all employee ID badge issuance and access control standards.
• Conduct High Value Investigations
• Review and audit procedures of all inbound and outbound merchandise.
• Conduct quality inspections on packaging and documentation ensuring all Asset Protection measures have been adhered too.
• Conduct shortage and safety inspections and communicate findings to Asset Protection Leadership.
• Participate in the training of employees to increase Asset Protection awareness.
• Take an active role in identifying all forms of loss.
• Assist in identifying short/shrink trends and introduce solutions to reduce them.
• Complete tasks assigned by the Loss Prevention Leadership Team.
• Secure the front entrance as needed and conduct security screenings of employees, vendors and guests.
• Assists with exceptions based issues and leadership as assigned.
• Support Health and Safety initiatives.

Skills

Asset Protection

Weekend flexibility

Lifting 50lbs

Leadership collaboration

CCTV operation

Communication skills

Proactive mindset

Incident reporting

Fast-paced environment

Tools

CCTV systems

Job description

The RealReal is seeking an Asset Protection Investigator to join our Authentication Center, handling investigations, security, and safety programs. This full-time role requires collaboration with leadership and the ability to manage investigations from start to finish.

Responsibilities include safeguarding merchandise, conducting high-value investigations, auditing procedures, and training staff to strengthen Asset Protection. You’ll work in a fast-paced environment with growth opportunities.