Security Lobby Concierge RittenHouse Plaza

Allied Universal; Philadelphia (Philadelphia County); On-site; Full time

Job summary

Allied Universal is hiring a Lobby Concierge Guest Specialist in Philadelphia to provide exceptional customer service in a collaborative environment. Responsibilities include greeting guests, ensuring security protocols, and maintaining a professional image. Ideal candidates will have strong communication skills, a high school diploma, and a customer service orientation.

Benefits

Health insurance

401k plans

Employee discounts

Ongoing paid training programs

Qualifications

• Must be at least 21 years old.
• Prior hospitality experience is a plus.
• Possess a valid state-required security certification if applicable.

Responsibilities

• Provide customer service by carrying out safety and security procedures.
• Respond to incidents in a calm, problem-solving manner.
• Welcome employees, visitors, and guests to the campus.

Skills

Customer service orientation

Communication skills

Punctuality

Attention to detail

Ability to multitask

Education

High school diploma or GED

5 years of verifiable experience

Job description

Security Lobby Concierge RittenHouse Plaza

Security Lobby Concierge RittenHouse Plaza

1 week ago Be among the first 25 applicants

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal is looking for a Lobby Concierge Guest Specialist

Ability to Give the Absolute Best Guest Service for Residents

Must be over the age of 21

Full Time Monday Through Sunday Multiple Shifts available

$18.63 an hour

Customer service oriented with good communication skills (both verbal and written)

Prior Hospitality Experience is a PLUS!

Professional image and attitude

Ability to perform duty in formal business attire and maintain attire to ensure a sharp, clean and professional appearance

Punctual and reliable with the ability to maintain a consistent schedule

• Must have updated resume uploaded to schedule an interview*
  
  

As a Lobby Concierge, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building. The successful candidate must possess a professional demeanor, the ability to balance a myriad of daily tasks, and display superior communication abilities. In addition, this position involves support for quick and effective response to Employee, security, facilities, and other related service needs.

Responsibilities

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Welcome employees, visitors, and guests to campus
• Effectively utilize the Visitor Management System (VMS) to ensure a smooth check-in process
• Provides excellent customer service, actively engage with each individual
  
  

Minimum Requirements

• Be at least 21 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only
• High school diploma, GED, or 5 years of verifiable experience
• Possess and maintain an appropriate state-required security certification (“Guard Card”), or be able to obtain one upon employment
• Minimum of one (1) year of experience in a corporate office setting
• Work history must include demonstration of:
• Ability to interact cordially and communicate with the public
• Ability to work effectively under high stress situations
• Attention to detail and ability to prioritize and multitask
• Contributing positively as part of a team, helping out with various tasks
  

Perks And Benefits

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
  
  

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1386438

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Professional Services

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