Security Guard - Temporary

Texas Christian University; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Texas Christian University is seeking a Security Guard to maintain a safe campus environment. The role includes patrolling grounds, inspecting access points, directing traffic, and providing escort services to customers.

Required education is a high school diploma or GED with at least one year of customer service experience. A post-offer physical, valid Texas driver’s license, and insurability are required.

Qualifications

• Knowledge of basic customer service techniques.
• Ability to clearly communicate verbally.
• Ability to draft grammatically correct correspondence.

Responsibilities

• Secures premises and personnel by patrolling campus; inspecting building, equipment and access points.
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures.
• Monitors traffic by directing drivers, writing tickets for traffic violations.
• Delivers customer service by providing on-campus escort services; answering questions and giving directions to customers.
• Completes reports by recording observations, information, occurrences and surveillance activities.
• Maintains campus procedures by complying with department regulations and local legal requirements.
• Performs other related duties as assigned.

Skills

Customer service techniques

Verbal communication

Grammatical correspondence

Education

High school diploma or GED

1 year customer service experience

Job description

Job Summary:

The Security Guard is responsible for maintaining safe and secure environment by observing activities, patrolling areas, identifying traffic violations.

Duties & Essential Job Functions:

• Secures premises and personnel by patrolling campus; inspecting building, equipment and access points.
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures.
• Monitors traffic by directing drivers, writing tickets for traffic violations.
• Delivers customer service by providing on-campus escort services; answering questions and giving directions to customers.
• Completes reports by recording observations, information, occurrences and surveillance activities.
• Maintains campus procedures by complying with department regulations and local legal requirements.
• Performs other related duties as assigned.

Required Education & Experience:

• High school diploma or GED equivalent.
• 1 year customer service experience.

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• Satisfactory results from a post-offer physical examination.
• Valid Texas Driver's License.
• Must be insurable under the university motor vehicle requirements.

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of basic customer service techniques.
• Ability to clearly communicate verbally.
• Ability to draft grammatically correct coorespondence.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors/outdoors and not sedentary and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
• This role is an on campus, in-person position.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.

TCU Annual Security Report & Fire Safety Report Notice of Availability

Texas Christian University is committed to assisting all members of the campus community in providing for their own safety and security. TCU's Annual Security Report and Fire Safety Report is published in compliance with the Jeanne Clery Disclosure of Campus Security Policy & Campus Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act. This report includes statistics for the previous three calendar years concerning reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by the University, and on public property within, or immediately adjacent to and accessible from the campus. The statements of policy contained within this report address institutional policies, procedures, and programs concerning campus security, alcohol and drug use, crime prevention, the reporting of crimes, emergency notifications and timely warning of crimes, sexual and interpersonal violence, and personal safety at TCU. Additionally, this report outlines fire safety systems, policies and procedures for on-campus housing facilities, as well as residence hall fire statistics.

The Annual Security Report and Fire Safety Report can be found on the TCU Police Department website at https://police.tcu.edu/annual-security-report, or a paper copy of the report may be obtained by contacting the TCU Police Department at 817-257-7930, or via email at [e-mail].