Security Guard - PRN

The Arlington of Naples; Naples (FL); Hybrid; USD 19,000 - 30,000; Part time

Job summary

The Arlington of Naples is seeking a Security Guard to protect residents, guests, and staff while delivering warm hospitality and prompt response to emergencies. The role blends front‑line security with patient care during medical incidents in a welcoming community setting.

You will monitor access, conduct patrols, document incidents, and cooperate with the Director of Facility Services to maintain a safe, well‑managed environment.

Qualifications

• Class D Security License preferred.
• Ability to respond on short notice and work flexible schedules.
• Strong decision-making skills with the ability to remain calm in emergency situations.
• Ability to read, write, and communicate effectively in English.
• Ability to follow written and verbal instructions and perform basic arithmetic.
• Exceptional hospitality mindset and customer service focus (required).
• Willingness to participate in ongoing training related to first response, emergency preparedness, and community safety.

Responsibilities

• Greet residents, visitors, vendors, and contractors in a warm, professional manner.
• Verify, document, and monitor access for third‑party contractors, visitors, and vendors entering the community.
• Deliver exceptional customer service to everyone entering and leaving the premises.
• Respond promptly to fire alarms, emergencies, and security incidents throughout the community.
• Conduct scheduled patrols and security rounds inside and outside the buildings.
• Develop and maintain positive relationships with residents and team members for safe procedures.
• Assist with special security needs involving employees, visitors, and residents.
• Maintain entrances, exits, and walkways; remove snow and debris from exit areas as needed.
• Complete written incidents and shift reports detailing events requiring attention.
• Perform duties in line with policies and supervisor directions.

Skills

Customer service

Emergency response

English communication

Decision making

Training readiness

Hospitality mindset

Education

Class D Security License (preferred)

Job description

JOB DESCRIPTION

Security Guard - PRN

Position Title: Security Guard

Department: Plant Operations

Exempt Status: Non-Exempt

Supervisor: Director of Facility Services

GENERAL SUMMARY:

The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for residents, visitors, and staff. This role combines front-line security responsibilities with emergency medical response, ensuring prompt, professional care during medical incidents while upholding The Arlington’s hospitality standards. This position serves as a first responder for medical and facility emergencies and plays a vital role in resident safety, emergency preparedness, and community support.

PRINCIPLE DUTIES:

Essential Job Duties:

1. Greet and welcome all residents, visitors, vendors, and contractors in a warm, professional, and hospitable manner.
2. Verify, document, and monitor the presence of all third-party contractors, visitors, and vendors entering the community, ensuring proper access and direction.
3. Deliver exceptional customer service to all individuals entering and leaving the premises, ensuring a positive and respectful experience.
4. Respond promptly to fire alarms, emergency calls, and security incidents throughout the community.
5. Conduct scheduled patrols and security rounds inside and outside the buildings to maintain a safe and secure environment for residents and property.
6. Develop and maintain positive working relationships with residents, family members, visitors, and team members to ensure security and emergency procedures meet community needs.
7. Assist with special security needs involving employees, visitors, and residents as situations arise.
8. Maintain entrances, exits, and walkways to ensure safe passage at all times; remove snow and debris from exit areas as needed.
9. Complete written incidents and shift reports detailing security, safety, or medical events that require administrative awareness.
10. Perform duties in accordance with established policies, procedures, and priorities set by the supervisor.

HOSPITALITY FOCUS:

The Arlington fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

1. We greet residents, employees and guests warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We strive to anticipate resident, employee and guest needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We embrace and value our differences.
7. We make residents, employees and guests feel important.
8. We ask "Is there anything else I can do for you?"
9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.

WELLNESS FOCUS:

The Arlington employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.

QUALIFICATIONS:

1. Class D Security License (preferred)
2. Ability to respond on short notice and work flexible schedules as needed.
3. Strong decision-making skills with the ability to remain calm in emergency situations.
4. Ability to read, write, and communicate effectively in English.
5. Ability to follow written and verbal instructions and perform basic arithmetic.
6. Exceptional hospitality mindset and customer service focus (required)
7. Willingness to participate in ongoing training related to first response, emergency preparedness, and community safety.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Light to moderate physical effort 90% of the time; may be exposed to the elements (heat, cold, rain, snow); ability to lift 50 pounds; ability to walk 90% of the workday; ability to stoop and stretch occasionally; must observe universal precautions.

EEO Employer