Security Guard, Physical Security

MassMutual; Springfield (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

MassMutual in Springfield, MA is seeking a Security Guard to maintain a safe environment for associates, contractors, and visitors. The position is full-time and on-site, with a 40-hour weekly schedule including weekend and evening shifts.

You will greet entrants, monitor facilities, report violations, issue badges, manage logs, and coordinate with SOC. Candidates should have a high school diploma, valid license, security experience, and Word/Excel proficiency.

Qualifications

• High school diploma or equivalent.
• Valid driver's license required.
• 1+ year experience in corporate security, military or law enforcement.
• 1+ years of experience with Microsoft Word and Excel.
• Able to work the following schedule: Saturday & Sunday 6:00 pm - 6:00 am ET; Monday & Tuesday 2:00 pm - 10:30 pm ET.

Responsibilities

• Greet and observe all people entering MM facilities and assist them as necessary.
• Monitor facilities and report/correct any violation to security policy.
• Proactively investigate incidents of unusual, suspicious, or threatening nature and resolve with supervisor.
• Issue badges, control site security with daily logs, keys, SOC operations, and related tasks.
• Escort visitors and contracted employees as required.
• Abide by all confidentiality requirements.

Education

High school diploma or equivalent

Associate degree in criminal justice or equivalent is preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Security Guard

Physical Security Team

Full-Time

Springfield, MA

* This position is 40 hours per week on-site*

The Opportunity

A MassMutual Security Guard (SG) endeavors to provide a safe and secure environment for associates, contractors, and visitors, at our facilities. Greets and observes all people entering MM facilities and assists them as necessary to help ensure they have a great day. Monitors all facilities and reports and/or acts to correct any violation to company security policy. Learns and understands all Security Control Center (SOC) functions as delineated in the security operating manual and standard operating procedures. The SG will proactively investigate incidents of an unusual, suspicious, or threatening nature and will act to resolve these situations in collaboration with her/his supervisor or manager.

The Team

Our security team views each day as an opportunity to make a difference in the lives of our associates, contractors, and guests. We all have a mission critical role to help protect those with business at our MassMutual facilities.

The Impact

• Respond to emergency situations and serve as a resource to associates when problems arise.
• Perform guard, patrol, and other duties which are essential for the protection of personnel, property and enforcement of company policies and regulations.
• Perform duties such as issuing badges, controlling site security with the passage and receipt of daily logs, Keys, SOC operations, and related operational assignments.
• Control the operation of the parking areas and assist in escorting visitors. and contracted employees as required.
• Perform other duties as assigned or directed.
• Abide by all confidentiality requirements

The Minimum Qualifications

• High school diploma or equivalent
• Valid driver's license required
• 1+ year experience in corporate security, military or law enforcement
• 1+ years of experience with Microsoft Word and Excel
• Able to work the following schedule:
• Saturday & Sunday 6:00 pm - 6:00 am ET
• Monday & Tuesday 2:00 pm - 10:30 pm ET

The Ideal Qualifications

• An associate degree in criminal justice or equivalent is preferred.
• CPR, AED and/or First Responder Training
• 3+ years of experience with Microsoft Word and Excel
• 1+ years of security or video management software experience

“Employment is contingent upon successfully passing a drug screening and background check.”

What to Expect as Part of MassMutual and the Team

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
• A collaborative environment where perspectives are welcomed
• Access to learning, development, and internal networks that support continuous growth and skill-building over time
• Employee-ledcommunities and forums that foster connection, learning, and inclusion across the organization
• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focusedmindset

#LI-TB1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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