Security Guard Per Diem

The Highlands At Wyomissing; Reading (Berks County); On-site; USD 10,000 - 60,000; Full time

Job summary

The Highlands At Wyomissing is looking for a dependable Security Guard to ensure a safe environment for residents, staff, and visitors. This role encompasses security monitoring, emergency response, and reception duties. Candidates must possess a high school diploma, relevant experience, and CPR certification within 90 days of employment.

Qualifications

• 1-3 years of experience in a security related role preferred.
• Must possess outstanding customer service ability.
• CPR or BLS Certification obtained within 90 days of employment required.

Responsibilities

• Records shift activities and communicates relevant information.
• Conducts exterior patrols and monitors safety equipment.
• Responds to emergency alarms and maintains logs.

Skills

Customer service

Safety monitoring

Education

High school diploma or GED

Job description

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Description

The Highlands at Wyomissing is seeking a dependable and observant

Job Details

Description

The Highlands at Wyomissing is seeking a dependable and observant Security Guard to help ensure a safe and welcoming environment for our residents, visitors, and staff. This vital role combines security monitoring with reception duties, emergency response, and resident service, supporting our mission to provide peace of mind and high-quality living.

Essential Functions/Duties

• Adequately and accurately records the happenings from their shift onto the shift report sheet and transfers the appropriate information during change of shift.
• Checks emails on every shift and responds accordingly.
• Records information in the online resident database to ensure those working in other departments and on different shifts have needed information to provide the best quality of care and service to the residents.
• Answers the switchboard/multi-line telephone system promptly and in a professional and courteous manner. Identifies the needs of the caller and handles the call effectively and in an efficient manner.
• Delivers internal mail to villas as per procedure.
• Delivers to-go meals to villa residents if requested.
• Accepts, logs, and accurately distributes prescription medications to Residential Living residents.
• Accepts, logs, and accurately distributes packages and deliveries (i.e. flowers, dry cleaning, etc.) for residents and employees.
• Participates in department meetings and trainings.
• Conducts exterior patrols and inspects buildings, equipment, and access points to ensure the safety and security of residents, guests, and employees.
• Controls traffic/parking by directing drivers during large campus events.
• Prevents losses and damage and reports irregularities/safety concerns.
• Reports hazardous conditions resulting from inclement weather to the Grounds Department personnel.
• Monitors life safety monitoring equipment/panels (i.e. emergency alarm panels, villa alarm panels, security monitors, cameras, etc.) and responds accordingly.
• Responds to emergency alarms/ telephone calls or incidents. Accurately documents and maintains a log of emergency alarms/telephone calls or incidents. Escorts ambulances to the proper entrance door and residence for resident pickup.
• Understands how to locate and read Safety Data Sheets. Assist in maintaining current Safety Data Sheet Manuals when requested.
• Conducts and documents fire drills in accordance with regulatory requirements, policy/procedure/protocol.
• Accurately maintains a key log and records use of each key.
• Reports missing keys to the Resident and Community Safety Lead promptly.
• Reports safety concerns to the Facilities Director, Resident and Community Safety Lead, or affected Department and notifies the Facilities Director if a repair/remedy is needed.
• Monitors radio and Relay conversations and responds accordingly.
• Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.
  
  

Position Type/Expected Hours Of Work

• This position requires the ability to work during nonstandard hours including evenings (depending on shift assigned), weekends, holidays, and during inclement weather.
  
  

Travel Requirements

• Limited travel primarily to/ from residential areas may be expected for this position.
  
  

Education And Experience Requirements

• High school diploma or GED (Required)
• 1-3 Years of experience in a security related role (Preferred)
• Possess outstanding customer service ability
• CPR or BLS Certification obtained within 90 days of employment (Required)
• Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)
  
  

Work Authorization/Security Clearances

• Medical Screening
• Criminal History Clearance
• FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
• Immigration and naturalization (I-9) Clearance
• Valid Pennsylvania Driver's License and acceptable MVR
  
  

Physical Requirements And Physical Demands

• Hearing: Adequate to perform job duties in person and over the telephone.
• Speaking: Must be able to communicate clearly in person and over the telephone.
• Writing: Must be able to accurately document pertinent information either by writing or typing.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• This position is frequently required to sit, stand, walk and lift 10 lbs., and occasionally is required to lift and/or carry objects weighing up to 25 lbs.
• This position is occasionally required to stand, bend, crouch, squat, crawl, kneel, balance, pull with force, reach above head, reach above shoulder, lift from floor level up, life from waist level up, lift above shoulders/head, lift 20 lbs. maximum, and frequently lift and/or carry objects weighing up to 10 lbs.
  
  

Safety Hazards And Physical Environment

• May be exposed to blood borne pathogens - Low Risk
• May be exposed to communicable diseases
• May be exposed to extreme conditions, (i.e. heat or cold)
• May be exposed to gaseous fumes and helicopter attributes (i.e. noise, wind, etc.)
• May be exposed to moving mechanical parts
• May be exposed to potential electrical shock
• May be exposed to high noise levels
• May be exposed to toxic, caustic, chemicals, and / or detergents May be exposed to rare occasions during which it is necessary to interact with a resident exhibiting aggressive behavior

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitality

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