Security Guard Lead

Denver Art Museum; Denver (CO); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Disability

Paid time off

Holidays

403(b) retirement

Telehealth

Family membership

Free yoga

Free parking

RTD Eco Pass

Job summary

Denver Art Museum in Denver, CO is seeking a Lead Security Guard to protect visitors, staff, and assets. You will oversee the Operations Center, coordinate dispatch, and respond to emergencies in collaboration with security leadership.

The role requires excellent interpersonal skills, clear English communication, and the ability to work a flexible schedule. You will supervise security staff during events and ensure compliance with safety codes.

Qualifications

• The ability to obtain a Denver Security Guard License.
• ARC First Aid/CPR/AED for the Professional Rescuer certification.

Responsibilities

• Maintain relationships with staff, volunteers, and the public.
• Deliver strong customer service and coach others to do the same.
• Maintain knowledge of museum policies, procedures, and emergency plans.
• Oversee alarm, access control and CCTV systems with operations center staff.
• Coordinate with supervisors to meet standards and respond to emergencies.
• Assist with events and work with catering partners to ensure safety.
• Ensure events comply with security and city life-safety codes.

Skills

Interpersonal skills

Verbal communication

Policy/guidelines application

Initiative & decision making

Communication of information

Independent work

Flexible schedule

Job description

Job Details: Job Location: Denver Art Museum - Denver, CO 80204, Salary Range: $21.00 - $26.25 Hourly, Security Guard Lead, Full Time (Non-Exempt)

Position type: This position will not be covered by a Collective Bargaining Agreement with AFSCME-CWU.

Pay: The hiring hourly range for the position is $21.00 - $26.25 /hr based on experience.

Benefits

• A comprehensive medical/dental/vision plan, that can be extended to domestic partner, spouse, and children.
• DAM 100% paid Life Insurance, and Short/Long Term Disability.
• Generous sick and vacation paid- time off, and two personal days.
• Ten paid holidays.
• 403(b) Retirement Plan with immediate eligibility to contribute and those who meet the requirements after one year will qualify for the 3% non-elective contribution and 2% match program.
• Free Telehealth and Employee Assistance Program.
• Free DAM Family Membership and many perks, free yoga for one.
• This position is based at the Denver Art Museum, which only has a pay-to-park option.
• Discounted parking is available.
• Free RTD Eco Pass.

Why Join Us?

Lead Guards are responsible to assure the safety of all visitors, employees and volunteers of the museum complex and the protection of all museum assets. These responsibilities include the management and oversight of all aspects of the museum’s Operations Center; guidance and direction to security dispatch personnel assigned to this area; management of emergency situations as directed by security command personnel and the coordination and support of museum events.

This position reports to and collaborates with the Manager of Protective Services.

What You’ll Do:

• Maintain effective working relationships with employees, volunteers, contractors, and the public.
• Consistently deliver exceptional customer service and can coach subordinates to do the same.
• Maintain expert knowledge of museum policies and procedures, position responsibilities, emergency response plans, and other departmental documentation.
• Work in conjunction with the department’s Manager of Technical Operations to assure proper use and operation of all alarm, access control and CCTV systems used in this daily supervisory role of the operations center.
• Coordinate with the department’s Supervisor to assure all Operations Center standards, procedures, and policies are being met by assigned operations center personnel.
• Coordinate response with the department’s Supervisor for all emergencies inside or on the grounds of the museum.
• Coordination of museum resources needed to execute best-in-class events at the Denver Art Museum and to work directly with the security shift supervisor on duty and our catering partners to assure the best possible event experience.
• Assures that museum events do not violate museum security and safety mandates and the City of Denver life safety and fire codes.

Qualifications: What We’re Looking for:

• Excellent interpersonal skills and the ability to interact effectively and diplomatically with a diverse group of people.
• Excellent verbal communication skills. Ability to speak, understand, read, and apply the English language; Ability to read, understand and apply written procedure and policy.
• Skill in applying existing guidelines or creating new approaches to a variety of unprecedented and problematic situations.
• Skill in exercising initiative, judgment, and decision making in solving problems or meeting objectives.
• Skill in communicating and presenting information relative to the work assignment.
• Ability to self-direct and work independently.
• Ability to work a flexible schedule based on the museum’s program.

Work Environment (Describe Environment, Physical Activities, Equipment):

Material and Equipment Directly Used:

• Two-Way radio
• Security alarm/access control system and CCTV System
• Fire alarm panel and computer monitoring system.
• First aid/SPR supplied and AED.

Required Training and Certifications:

• The ability to obtain a Security Guard License from the City and County of Denver
• American Red Cross First Aid/CPR/AED for the Professional Rescuer certification

Physical Qualifications:

• Able to quickly evacuate/help others to do the same in the event of an emergency.
• Able to climb the building stairs, a minimum of 3 floors without stopping within 90 seconds.
• 20/20 binocular vision, corrected to a minimum of 20/30.
• Three dimension and color vision.
• No serious speech impediment
• Demonstrate physical agility by bending over and picking up a coin.
• Able to lift and operate to discharge, a 10-lb. fire extinguisher.
• Lift a 25-lb small child (simulated) and carry as in rescue situation for 25 ft.
• Hear a normal conversation, or radio traffic, in a typical museum environment.
• Must pass an annual basic medical exam to assure ability to complete the job requirements.

What to Expect from Our Hiring Process

We know that searching for a job can be stressful so we would like to give you an overview of the process.

This role may require a phone/video screen and interview with the hiring manager held in-person at the DAM.

Due to the high volume of applications, we are unable to respond to phone calls or emails regarding application status. Candidates selected for interviews will be contacted directly.

Application Deadline: [October 30th, 2026]

Who We Are

At the Denver Art Museum, we are deeply committed to standing against discrimination, violence, and hate in all forms against any individual or group. And we remain focused on fostering inclusion, equal opportunity, and belonging inside and out.

The museum serves as a platform for creative expression and community well-being by collecting and presenting work by artists from diverse backgrounds, perspectives, and experiences, including those communities that have been historically underrepresented in museums. We give space to a wide range of artist voices by sharing the work of and collaborating with artists and creatives from all races, backgrounds, and identities.

We believe that art and creativity have the power to promote mutual understanding and highlight our shared humanity—connecting, inspiring, and empowering people and communities. The museum’s board of trustees, volunteers, and staff remain committed to being an anti-racist organization and making the Denver Art Museum an inclusive and diverse place where everyone always feels welcome.