Security Guard Full Time 8 Hour Evening Shift

Coast Plaza Hospital; Norwalk (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Security Guard for a full-time evening shift. This role is crucial in maintaining safety and security within the hospital, where you will perform rounds, investigate disturbances, and manage access control. You will be part of a team that values professionalism and care, ensuring a secure environment for patients, staff, and visitors. If you have a passion for service excellence and a commitment to safety, this opportunity offers a rewarding career path in a supportive setting.

Qualifications

• 6 months to 1 year experience in an acute hospital setting as a security guard preferred.
• Must have current Guard Card and BLS from AHA.

Responsibilities

• Conducts patrols to ensure safety of staff, patients, and visitors.
• Investigates disturbances and communicates with law enforcement.
• Maintains departmental organization and reports issues for repair.

Skills

Critical Thinking

Interpersonal Skills

Organizational Skills

Customer Service

Communication Skills

Education

High School Diploma

Tools

Anti-theft Alarm Systems

PC Proficiency

Job description

Security Guard Full Time 8 Hour Evening Shift

Join to apply for the Security Guard Full Time 8 Hour Evening Shift role at Coast Plaza Hospital.

Job Summary

The position of Security Guard is responsible for all aspects of security and safety within the hospital. Performs various duties and rounds to prevent fire, theft, vandalism, and illegal entry, ensuring the safety of employees, patients, visitors, and physicians. Contributes actively to operations and communication, behaving in a manner consistent with the mission, vision, and values of Pipeline Health, and upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) in patient communication.

Essential Functions

• Performs daily duties to prevent fire, theft, vandalism, illegal entry, and to ensure the safety of staff, patients, and visitors.
• Conducts building and ground patrols to ensure hospital safety.
• Investigates thefts, disturbances, and suspicious activities.
• Controls facility access, including identifying individuals, managing access to sensitive areas, and operating anti-theft alarm systems. Reports crimes and communicates with law enforcement.
• Assists staff with patient interventions, including those involving 5150 holds, by visitors or staff.
• Communicates clearly, concisely, and professionally with coworkers, patients, and visitors.
• Uses AIDET principles in interactions with patients and family members.
• Acts with urgency when performing tasks.
• Maintains departmental organization and reports equipment or environmental issues for repair.
• Adheres to HIPAA regulations.
• Raises safety concerns and escalates potential safety events when necessary.
• Completes monthly training sessions as assigned.
• Performs other duties as assigned.

Behavioral Standards

• Provides excellent customer service, utilizing scripting and other tools for consistency; recognizes and appreciates others; responds promptly to requests and complaints; maintains a positive attitude.
• Demonstrates professionalism, passion, and care when interacting with patients, families, physicians, and staff.

Communication and Knowledge

• Wears proper nametag, follows dress code, answers phones promptly, prepares for meetings, meets deadlines, acts ethically, and respects others' time. Maintains effective relationships with customers and colleagues.

Collaboration and Teamwork

• Attends staff meetings, follows HIPAA and patient rights policies, complies with the compliance program, and demonstrates knowledge of emergency procedures and safety programs.

Experience

• Requires critical thinking, service excellence, interpersonal skills, ability to follow written and verbal instructions, organizational skills, and PC proficiency. Six months to one year of experience in an acute hospital setting as a security guard is preferred.

Licensure and Certifications

• Current Guard Card, BLS from AHA, CPI (AB508), Workplace Violence Prevention and De-escalation (AB508) certification, or other equivalent certifications.

Additional Requirements

The new hire must complete AB508 Workplace Violence Prevention and De-Escalation training within 7 days of hire if not already certified.