Security Guard

Great Escape Parks; Town of Queensbury (NY); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Paid summer role

Training in safety procedures

Opportunities for growth

Employee perks/park admission

Job summary

Great Escape Parks is seeking Summer Seasonal Security Hosts/Hostesses to greet guests, screen entries, and help keep the park safe and welcoming all season long.

You’ll assist with guest screening at the entrance, reunify families, manage lost items, and provide general guest service throughout the park. If you’re calm, friendly, and people-oriented, you’ll make a meaningful difference.

Qualifications

• Friendly, calm, professional presence with excellent communication skills.
• Ability to remain positive and composed during busy or stressful moments.
• Strong attention to detail and awareness of surroundings.
• Comfortable working outdoors and standing for long periods.
• Interest in safety, guest service, or park operations.

Responsibilities

• Greet guests at entrance screening with a friendly approach.
• Operate screening equipment (metal detectors, wands, bag-check).
• Verify items comply with safety guidelines and keep lines moving.
• Assist lost parents and reunification efforts calmly and discreetly.
• Receive, log, and organize found items; assist guests searching for belongings.
• Provide park information and support crowd management during peak times.
• Monitor behavior and report safety concerns to supervisors.
• Coordinate with Security Supervisors and Guest Services; pass-down notes as required.

Skills

Friendly demeanor

Calm under pressure

Excellent communication

Customer service

Outdoor work

Job description

Protect the Fun. Welcome the Guests. Keep the Park Running Safely.

Safety is part of the magic-and you'll be at the center of it. We're looking for attentive, friendly Summer Seasonal Security Hosts/Hostesses to help keep our park safe, organized, and welcoming from the moment guests arrive.

You'll support guest screening at the entrance, assist with lost-parent situations (reuniting adults with their group, not handling missing-child cases), handle lost & found items, and provide general guest service throughout the park. If you're calm, communicative, and great with people, this is a role where you truly make a difference.

What You'll Do

Guest Screening & Front Gate Security

• Greet guests as they enter screening areas with a friendly, welcoming approach
• Operate screening equipment (metal detectors, wands, bag-check stations)
• Verify that all items comply with park safety guidelines
• Keep lines moving efficiently while maintaining safety and professionalism
• Communicate policies clearly and respectfully when prohibited items are found

Lost Parents & Guest Reunification

• Assist adults who have become separated from their group
• Work calmly with guests to gather helpful information and coordinate next steps
• Contact appropriate park personnel for reunification support
• Maintain discretion, empathy, and a guest-first mindset in sensitive situations

Lost & Found Services

• Receive, log, and organize found items brought in by guests or staff
• Assist guests searching for lost belongings with patience and attention to detail
• Follow established procedures for tracking items and returning them securely
• Maintain a clean, organized, and guest-ready lost & found space

Park Safety & Guest Support

• Provide friendly assistance and park information throughout the day
• Support crowd management during peak times, parades, rain delays, or special events
• Monitor guest behavior and report any safety concerns to supervisors
• Observe assigned areas and communicate unusual situations promptly
• Help maintain a positive, safe environment for all guests

Teamwork & Communication

• Work closely with Security Supervisors and Guest Services teams
• Provide updates, pass-down notes, and incident information as required
• Support emergency protocols by communicating clearly and calmly
• Participate in briefings, training refreshers, and safety check-ins

What You Bring

• Friendly, calm, professional presence with excellent communication skills
• Ability to remain positive and composed during busy or stressful moments
• Strong attention to detail and awareness of surroundings
• Comfortable working outdoors and standing for long periods
• Interest in safety, guest service, or park operations
• Ability to follow procedures clearly and consistently
• Previous security, customer service, or theme-park experience a plus (but not required)

You'll Love This Role If You're...

• Someone who enjoys helping people and keeping them safe
• Good at staying calm, clear-headed, and friendly-even when things get busy
• Detail-oriented and confident in enforcing rules respectfully
• Comfortable with both guest service and operational duties
• Proud to be one of the first faces guests see when they arrive

Perks of the Park

• Paid summer role (or academic credit if applicable)
• Training in guest service, safety procedures, and security protocols
• Opportunities for growth into supervisory or year-round positions
• Complimentary or discounted park admission and employee perks
• A unique role where safety, service, and fun come together