Security Guard

Curacao; Phoenix (AZ); On-site; USD 23,419 - 34,440; Full time

Job summary

A retail company in Phoenix, Arizona is seeking a Security Personnel to ensure safety and security at store entrances. The ideal candidate will provide excellent customer service, enforce company policies, and report suspicious activities. Candidates must possess a guard card, have at least 6 months of security experience, and be bilingual in English and Spanish. This full-time position offers a salary range of $17-$25 hourly in a fast-paced work environment.

Qualifications

• Must be 18 years or older.
• Minimum 6 months of security experience.
• Must have guard card.
• Knowledge of the Power of Arrest and detainment required.

Responsibilities

• Provide excellent customer service.
• Enforce entrance and exit policies.
• Report suspicious activity to Loss Prevention management.
• Assist store management during emergencies.

Skills

Customer service

Communication skills

Teamwork

Ability to intervene

Bilingual (English/Spanish)

Education

High School Diploma or GED

Tools

Excel

Word

Job description

Position Summary

This position is responsible for the security and prevention of theft at all entrances at designated stores; has responsibility for the execution and enforcement of all company policies at all CURACAO stores; uses various types of equipment and techniques: enforces, secures, helps customers or employees with basic store questions; physically stands at designated entrances to enforce company policies and to provide customer service if appropriate; report on suspicious activities internal or external to Loss Prevention management. This position reports directly to the Operations Manager except for cases of external or internal theft, they report to Loss Prevention Management.

Essential Functions

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Duties

• Provide excellent customer service with a smile while verifying customer and employee supply receipts at the door.
• Enforce entrance and exit policies.
• Report suspicious activity (internal or external) to Loss Prevention management.
• Assist store management during opening and closing procedures.
• Assist store management during emergency situations.
• Perform other duties as assigned or required.

This job description reflects the general guidelines considered necessary to describe the principal function of the job identified and shall not be constructed as a detailed description of all the work requirements that may be inherent in the job.

Position Qualifications

Seeking candidates with professional presence and confident communication skills who can remain calm and assertive in challenging situations. In addition, the candidate must be able to physically intervene or restrain individuals when necessary to ensure safety.

• Must be 18 years or older
• Must have guard card
• Minimum 6 months of security experience
• Bilingual English and Spanish
• May require ability to lift heavy objects and equipment weighing up to 35 pounds.
• Requires ability to walk, stand, stoop, crawl, kneel, climb, and push/pull objects.
• Knowledge of the Power of Arrest and detainment required.
• Valid government issued ID for police reports and court purposes.
• Verbal and written communication skills.
• Basic computer skills.
• Ability to speak in public.
• Team work oriented.
• Dynamic and Enthusiastic.
• Open to learn and to accept changes in a fast-paced mode.
• This position requires a perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image. Incumbent must have understanding of the Company’s policies and procedures.
• Assist in shoplifter apprehension.

Education

• High School Diploma (or GED)

Experience

• 6 months loss prevention or security experience

Language Skills

• English and Spanish

Computer Skills

• Excel, Word

Certificates and Licenses

• Guard Card

Other Requirements

• Math Skills that allow the candidate to be able to add, subtract, multiply and divide using whole numbers, fractions, percentages and decimals.

WORK ENVIRONMENT

• Ability to work in a fast-paced environment.

Employment Type: Full Time
Salary: $17 - $25 Hourly
Bonus/Commission: No