Security GSOC Operator

Allied Universal; Chattanooga (TN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) or Supplemental Income Plan

Vacation after 1 year

Job summary

Allied Universal in Chattanooga, TN is seeking a GSOC Operator to monitor security across client sites and safeguard people, property, and brand image. You will work in a GSOC environment, using access control and alarm systems, business intel sources, and open-source data to detect and alert on incidents.

The role requires strong computer and customer service skills, a high school diploma or equivalent (or 5 years of verifiable experience), and 2+ years in military, law enforcement, or

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent, or five years of verifiable experience
• Minimum of two years of military, law enforcement, government, or security experience
• As a condition of employment, a background investigation will be conducted in accordance with applicable laws
• Licensing requirements may be required prior to employment; valid driver’s license needed for driving positions only

Responsibilities

• Provide customer service to clients by carrying out safety procedures and site policies
• Respond to incidents and critical situations calmly and effectively
• Investigate alarms and respond by sending security patrols or alerting Fire/Police as needed
• Assist company employees with safety and security concerns
• Monitor travel safety and security of the company’s employees

Skills

Strong computer skills

Customer service skills

Problem solving

Attention to safety

Education

High school diploma or equivalent

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

$23.00 / Hour

Must be 21+ Years of Age

Valid Driver's License is Required

Sunday, Monday, Tuesday 6:30 AM to 6:30 PM, Wednesday 6:30 AM to 12:30 PM

Strong Computer and Customer Service Skills are Needed for this position!

As a GSOC Operator in Chattanooga, Tennessee, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

RESPONSIBILITIES:

• Provide customer service to our clients by carrying out safety and security procedures, site‑specific policies and when appropriate, emergency response activities


• Respond to incidents and critical situations in a calm, problem solving manner


• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed


• Assist company employees in all concerns that pertain to safety and security


• Monitor travel safety and security of company’s employees

QUALIFICATIONS:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles


• Possess a high school diploma or equivalent, or five (5) years of verifiable experience


• Minimum of two (2) years of military, law enforcement, government, or security experience


• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universalwill consider qualified applications with criminal histories in a manner consistent with applicable laws.


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance


• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements


• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.