Security Gate Attendant - Porter Ranch

Customized Guard Services & Systems; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly Pay

Uniforms Provided

Exclusive App Access

Full Support

Medical Insurance

Dental Insurance

Vision Insurance

Paid Sick Days

401K/403b Plan

Job summary

Customized Guard Services & Systems (CGSS) is seeking a Lobby Ambassador to welcome tenants and visitors, manage access, and support safety within a high-rise lobby in Los Angeles. You will liaise with building management and security teams, providing clear information and timely responses to inquiries.

The role emphasizes customer service, vigilant access control, and quick, calm responses to emergencies. Guard Card certification is required to qualify for this position.

Qualifications

• Experience greeting tenants and guests with professionalism.
• Ability to monitor access and verify ID as needed.
• Capable of responding effectively to emergencies.
• Strong communication with team and tenants.

Responsibilities

• Greet tenants, guests, and visitors and provide assistance.
• Monitor and control building access, issue visitor passes when required.
• Maintain a visitor log and manage check-ins and check-outs.
• Collaborate with security to ensure lobby safety and report issues.
• Coordinate with maintenance to keep the lobby clean and safe.

Skills

Customer service

Access control

Emergency response

Communication

Education

Guard Card

Job description

Porter Ranch , CA, United States of America

Are you interested in working for us! Join our team at Customized Guard Services & Systems (CGSS) and advance your career with a fast-growing, privately-owned & operated company. Our hiring team will invest all of the necessary time and resources to ensure a perfect job placement is identified for you. Our commitment is our employees, and our entire business infrastructure is built for your career advancement and success. We are looking forward you to meet you and hope to welcome you to our “Customized” family in the very near future!

Job Skills / Requirements

The Lobby Ambassador serves as the first point of contact for tenants, guests, and visitors entering the commercial high-rise building. This role involves providing a welcoming atmosphere, ensuring the security and safety of the premises, and delivering exceptional customer service.

Key Responsibilities:

Greeting and Assistance:

• Warmly greet tenants, guests, and visitors upon arrival.
• Provide directions, information, and assistance regarding building amenities, services, and surrounding areas.
• Address and resolve inquiries and concerns promptly and courteously.

Access Control:

• Monitor and control access to the building, ensuring that only authorized individuals enter.
• Verify identification and issue visitor passes as necessary.
• Maintain a visitor log and manage guest check-ins and check-outs.

Security and Safety:

• Conduct regular surveillance of the lobby area and report any suspicious activities or security breaches.
• Collaborate with security personnel to ensure the safety of the building and its occupants.
• Respond promptly to emergencies, such as fire alarms, medical incidents, or evacuations, and assist as needed.

Communication:

• Serve as a liaison between building management, security, and tenants.
• Communicate effectively with other team members and departments to ensure smooth operations.
• Relay important information or updates to tenants and guests as required.

Lobby Maintenance:

• Ensure the lobby area is clean, tidy, and well-maintained at all times.
• Coordinate with maintenance and cleaning staff to address any issues or concerns.
• Report any maintenance needs or safety hazards to the appropriate personnel.

Certification Requirements (All)

Guard Card

Additional Information / Benefits

• Weekly Pay: We offer competitive weekly pay, ensuring timely compensation for your work.
• Uniforms Provided: We provide uniforms to maintain a professional appearance and ensure your comfort during working hours.
• Exclusive App Access: Our dedicated app provides easy access to features such as direct deposit, clock in and out functionalities, W1 forms, day off request submissions, and any other resources or support needed.
• Full Support: We provide comprehensive support to address any questions or concerns you may have, ensuring your smooth integration into the team.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Sick Days, 401K/403b Plan