Security Force Officer I

Navy Federal Credit Union; Winchester (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Navy Federal Credit Union is seeking an unarmed security professional to help maintain a safe, secure facility environment at our Winchester location. You will patrol, control access, monitor surveillance, prepare incident reports, and respond to alarms per established procedures.

The role emphasizes a professional presence, de-escalation techniques, and teamwork, with shifts that may include days, nights, weekends, or holidays. Training and background checks are required.

Qualifications

• Completion of required unarmed security training, safety training, or site onboarding.
• Ability to pass background checks and drug screening.
• Basic knowledge of security procedures, access control, incident reporting, and emergency response protocols.
• Ability to follow post orders, policies, and direction from security leadership.
• Strong observation, situational awareness, and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong customer service orientation with respectful interaction.
• De-escalation and policy enforcement skills.
• Sound judgment, integrity, and discretion with sensitive information.
• Ability to work independently and as part of a team.
• High school diploma or equivalent; security operations or related field preferred.

Responsibilities

• Patrols assigned areas, entrances, exits, and parking lots.
• Monitors and controls access by verifying identification and issuing visitor credentials.
• Maintains a professional security presence to deter risks.
• Responds to alarms and disturbances according to procedures.
• Uses communication and de-escalation techniques to maintain safety without firearms.
• Operates security systems such as cameras, access control, radios, alarms, and reporting tools.
• Prepares accurate incident reports and logs.
• Ability to stand, walk, patrol, and remain alert for extended periods.
• Ability to respond quickly to incidents and emergencies.
• Ability to work indoors and outdoors in varying weather.
• May work days, nights, weekends, holidays, or rotating shifts.

Job description

Overview

Performs assigned unarmed security duties to help maintain a safe, orderly, and secure facility environment. This level follows established post orders, policies, and procedures while developing proficiency in patrol, access control, visitor management, surveillance monitoring, emergency response support, and incident documentation.

Overview

Performs assigned unarmed security duties to help maintain a safe, orderly, and secure facility environment. This level follows established post orders, policies, and procedures while developing proficiency in patrol, access control, visitor management, surveillance monitoring, emergency response support, and incident documentation.

Responsibilities

• Patrols assigned areas, entrances, exits, parking lots, grounds, and other designated facility locations.
• Monitors and controls access by verifying identification, authorizing entry, issuing visitor credentials, and following access control procedures.
• Maintains a visible and professional security presence to help deter unauthorized access, theft, vandalism, policy violations, and other security risks.
• Responds to alarms, disturbances, medical emergencies, safety concerns, suspicious activity, and other incidents according to established procedures.
• Uses communication, observation, and de-escalation techniques to support a safe environment without carrying a firearm.
• Operates security systems such as cameras, access control systems, radios, alarms, and reporting tools.
• Prepares accurate incident reports, activity logs, and shift documentation.
• Ability to stand, walk, patrol, and remain alert for extended periods.
• Ability to respond quickly to incidents, alarms, or emergencies.
• Ability to work indoors and outdoors in varying weather conditions, depending on facility needs.
• Ability to carry >50 lbs. or more.
• Ability to run 50 yards or more.
• Ability to wear required uniform, personal protective equipment, duty gear, and assigned security equipment.
• May be required to work days, nights, weekends, holidays, overtime, or rotating shifts based on operational needs.

Qualifications

• Completion of required unarmed security training, safety training, or site-specific onboarding.
• Ability to pass required background checks, drug screening, employment eligibility verification, and any other screening required by law or company policy.
• Basic knowledge of security procedures, access control practices, incident reporting, and emergency response protocols.
• Ability to follow post orders, policies, procedures, and direction from security leadership.
• Strong observation, situational awareness, and problem-solving skills.
• Ability to remain calm, alert, and professional during stressful or rapidly changing situations.
• Excellent verbal and written communication skills.
• Strong customer service orientation with the ability to interact respectfully with employees, visitors, contractors, and the public.
• Strong de-escalation, conflict management, and policy enforcement skills.
• Sound judgment, integrity, reliability, and discretion when handling sensitive information or security matters.
• Ability to follow detailed instructions, post orders, policies, and emergency procedures.
• Basic computer skills and ability to use security software, reporting systems, radios, and related equipment.
• Ability to work independently and as part of a team.
• High school diploma or equivalent required; additional training in security operations, emergency management, law enforcement, or a related field preferred.

Additional Information

• Week 1: Monday, Tuesday, Friday - Sunday, from 5PM – 5AM
• Week 2: Wednesdays and Thursdays, 5PM – 5AM

Location

• 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2026
• Yello and WayUp Top 100 Internship Programs 2025
• Computerworld® Best Places to Work in IT 2026
• Most Loved Workplace – America's Top Most Loved Workplaces® 2025
• 2025 PEOPLE® Companies That Care
• Newsweek Most Trustworthy Companies in America 2026
• Military Times 2025 Best for Vets Employers
• Forbes® 2026 America's Best Large Employers
• Forbes® 2025 America's Best Employers for New Grads
• Forbes® 2025 America's Best Employers for Tech Workers
• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.