Senior Systems Engineer

Navy Federal Credit Union; Pensacola (FL); Sur place; USD 110 000 - 150 000; Plein temps

Résumé du poste

Navy Federal Credit Union is seeking an experienced Product Owner to drive the product vision, gather and analyze stakeholder needs, and manage the backlog. You will coordinate cross-functional teams across business, architecture, engineering, security, and operations to deliver high-impact solutions that meet security and compliance requirements.

You will also lead testing, release readiness, and production deployment while identifying improvements through metrics and feedback, and you will

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field, or an equivalent combination of education, training, and experience.
• 5-7 years of experience in product ownership, business analysis, systems analysis, Security, or a related technology role.
• Advanced knowledge of product ownership, requirements analysis, backlog management, and Agile delivery practices.
• Experience translating business needs into clear requirements, workflows, user stories, and acceptance criteria.
• Experience partnering with software engineering and technical teams; programming or software development experience is not required.

Responsabilités

• Own and communicate the product vision, roadmap, priorities, and expected outcomes.
• Gather, analyze, and document stakeholder needs, business processes, workflows, requirements, and acceptance criteria.
• Maintain and prioritize the product backlog, including features, user stories, dependencies, risks, and decisions.
• Coordinate feasibility analysis and evaluate solution options with business, architecture, engineering, security, operations, and vendors.
• Ensure requirements address quality, risk, compliance, controls, reliability, performance, and member impact.
• Coordinate testing, approvals, release readiness, production implementation, and transition to operational support.
• Partner with technical teams on incident triage and root cause analysis; prioritize corrective and preventive actions.
• Review operational performance, feedback, incidents, and product metrics to identify and prioritize improvements.
• Align cross-functional teams and vendors, resolve conflicts and dependencies, and communicate recommendations and decisions.
• Represent the business area in cross-organizational initiatives and provide clear updates to management and stakeholders.
• Support change adoption through stakeholder impact assessments, communications, and implementation plans.
• Identify and document preventive, detective, and corrective controls and actions to address control deficiencies.
• Research industry practices and emerging capabilities and recommend options aligned with business goals.
• Lead product initiatives and facilitate backlog refinement, planning, reviews, and stakeholder discussions.
• Troubleshoot and debug errors during or after enhancements or upgrades to ensure system performance and availability goals are maintained.
• Build working relationships with team members and subject matter experts.
• Monitor and maintaining operational systems to prevent downtime.
• Lead small projects and initiatives.

Connaissances

Product ownership

Backlog management

Agile delivery

Requirements analysis

Stakeholder communication

Cross-functional collaboration

Analytical thinking

Formation

Bachelor's degree in CS/IT/Engineering/Business

Description du poste

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

• Own and communicate the product vision, roadmap, priorities, and expected outcomes.
• Gather, analyze, and document stakeholder needs, business processes, workflows, requirements, and acceptance criteria.
• Maintain and prioritize the product backlog, including features, user stories, dependencies, risks, and decisions.
• Coordinate feasibility analysis and evaluate solution options with business, architecture, engineering, security, operations, and vendors.
• Ensure requirements address quality, risk, compliance, controls, reliability, performance, and member impact.
• Coordinate testing, approvals, release readiness, production implementation, and transition to operational support.
• Partner with technical teams on incident triage and root cause analysis; prioritize corrective and preventive actions.
• Review operational performance, feedback, incidents, and product metrics to identify and prioritize improvements.
• Align cross-functional teams and vendors, resolve conflicts and dependencies, and communicate recommendations and decisions.
• Represent the business area in cross-organizational initiatives and provide clear updates to management and stakeholders.
• Support change adoption through stakeholder impact assessments, communications, and implementation plans.
• Identify and document preventive, detective, and corrective controls and actions to address control deficiencies.
• Research industry practices and emerging capabilities and recommend options aligned with business goals.
• Lead product initiatives and facilitate backlog refinement, planning, reviews, and stakeholder discussions.
• Troubleshoot and debug errors during or after enhancements or upgrades to ensure system performance and availability goals are maintained.
• Build working relationships with team members and subject matter experts.
• Monitor and maintaining operational systems to prevent downtime.
• Lead small projects and initiatives.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field, or an equivalent combination of education, training, and experience.
• 5-7 years of experience in product ownership, business analysis, systems analysis, Security, or a related technology role.
• Advanced knowledge of product ownership, requirements analysis, backlog management, and Agile delivery practices.
• Experience translating business needs into clear requirements, workflows, user stories, and acceptance criteria.
• Experience partnering with software engineering and technical teams; programming or software development experience is not required.
• Experience coordinating complex, cross-functional initiatives with business, operational, risk, or control impacts.
• Knowledge of system integrations, data flows, technical dependencies, controls, testing, release readiness, and operational support.
• Experience using performance measures, cost-benefit analysis, and other analytical methods to support prioritization and decisions.
• Strong analytical, prioritization, decision-making, facilitation, negotiation, and problem-solving skills.
• Excellent written and verbal communication skills across business, technical, vendor, and management audiences.
• Ability to manage multiple priorities independently and collaboratively while meeting delivery commitments.
• Proficiency with standard productivity, presentation, spreadsheet, and work-management tools.

Additional Information

Hours

• Monday - Friday, 8:00AM - 4:30 PM
  

Locations

• 820 Follin Lane, Vienna, VA 22180
• 5550 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.

• * FORTUNE 100 Best Companies to Work For 2026
• * Yello and WayUp Top 100 Internship Programs 2025
• * Computerworld Best Places to Work in IT 2026
• * Most Loved Workplace - America's Top Most Loved Workplaces 2025
• * 2025 PEOPLE Companies That Care
• * Newsweek Most Trustworthy Companies in America 2026
• * Military Times 2025 Best for Vets Employers
• * Forbes 2026 America's Best Large Employers
• * Forbes 2025 America's Best Employers for New Grads
• * Forbes 2025 America's Best Employers for Tech Workers
• * 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• * Military.com Top Military Spouse Employers 2025
• * 2026 Handshake Early Talent Award
• * Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams

Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.