Security Field Supervisor (Chicago Regional Office)

Security Officer Services; Chicago (IL); On-site; USD 45,000 - 52,000; Full time

Job summary

A leading security services provider in Chicago is seeking a Field Supervisor to oversee security personnel and ensure compliance with policies. This full-time role requires flexibility in scheduling and includes responsibilities such as training new hires, conducting site checks, and maintaining safety protocols. The ideal candidate will have a strong background in security supervision, excellent organizational skills, and the ability to multitask in a fast-paced environment. Benefits include comprehensive insurance coverage and a 401K plan.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Sick Days

Disability

401K/403b

Qualifications

• Minimum 3+ years security experience.
• 20-hour unarmed security training certificate required.

Responsibilities

• Oversee security personnel and ensure efficient branch operations.
• Conduct new-hire orientation and ongoing training.
• Investigate incidents and complete reports.

Skills

Organizational Skills

Interpersonal Skills

Multitasking

Education

High School diploma or equivalent

Some college preferred

Tools

Excel

Word

Job description

Job Skills / Requirements

Position Details

Position: Field Supervisor

Location: Chicago - local area + suburbs

Schedule: Must be flexible and available for all days/shifts.

Pay: $45K

Requirements

• Active PERC
• Valid driver's license
• Clean driving record
• Own reliable vehicle
• 20-hour unarmed security training certificate
• Travel to the Greater Chicago area + surrounding suburbs
• 3+ years security supervisor experience
• Background check clearance
• Pre-employment drug screen
• Active FOID (strongly preferred)
• Own personal firearm (strongly preferred)
• 40-hour armed security training certificate (strongly preferred)

Primary Purpose and Function

The primary purpose of the Field Supervisor is to oversee security personnel, act as a liaison between operations and field staff, and ensure efficient branch operations, including supervising personnel, scheduling, payroll, and billing.

Responsibilities

• Ensure compliance with company policies, procedures, and safety protocols.
• Complete site checks and document findings.
• Inspect personnel and worksites for safety and policy adherence.
• Investigate incidents and complete reports.
• Conduct new-hire orientation and ongoing training.
• Assist in staff retention and ensure respectful treatment of personnel.
• Coach and discipline staff as needed.
• Stand post when necessary, not exceeding 50% of weekly hours.
• Respond to call-offs and communicate staffing issues.
• Coordinate with field officers on scheduling and equipment.
• Handle disciplinary notices and corrective actions.
• Participate in recruiting and onboarding new officers.
• Supervise officers to meet service expectations and evaluate performance.
• Maintain communication with management and clients.
• Ensure legal and policy compliance among staff.
• Perform additional duties as required.

Education and Experience

• High School diploma or equivalent; some college preferred.
• Minimum 3+ years security experience.
• Proficiency in web searching, Excel, and Word.
• Strong organizational and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Certification Requirements

• IL PERC Card
• Driver's License
• 20-hour IL security training certificate
• Illinois FOID card
• 40-hour IL security training certificate

Additional Information / Benefits

Benefits include Medical, Life, Dental, Vision Insurance, Paid Sick Days, Disability, and 401K/403b.

This is a full-time position covering 1st, 2nd, 3rd shifts, and weekends. Relocation is not required; occasional travel is expected.