Security Field Manager

PalAmerican Security; Tukwila (WA); On-site; USD 85,000 - 105,000; Full time

Job summary

PalAmerican Security in Tukwila, WA seeks a Security Operations Manager to oversee evaluation processes for officers and supervisors, visit sites, and implement training regimens ensuring licensing and high morale. This exempt, salaried role requires strong leadership and reliability.

You will recruit, hire, train, schedule, and evaluate staff; manage payroll/timekeeping systems; provide site training; and act as a liaison with leadership.

Qualifications

• High school diploma or equivalent required.
• 1–3 years related security experience preferred.
• Security license if applicable, where required by role and location.

Responsibilities

• Oversees evaluation processes for security officers and supervisors.
• Recruits, hires, trains, and supervises staff; conducts performance evaluations.
• Manages schedules, site coverage, and payroll/timekeeping accuracy.
• Delivers training on site operations, compliance, and licensing.
• Acts as cultural ambassador and addresses employee concerns; reports to leadership.
• Responds to emergencies and ensures staff morale remains high.

Skills

Leadership

Communication

Scheduling

Training

Payroll / timekeeping

MS Office

Time management

Problem solving

Education

High school diploma or equivalent

Security license if applicable

Tools

Microsoft Office Suite

Job description

Open Availability Preferred

Position Summary:

Oversees the evaluation process as it relates to the security officers and supervisors within the portfolio and provides motivational and disciplinary actions for all staff assigned within the portfolio. Visits security officers on sites regularly and deals with any issues arising. Devises training regimens and site orders for each site and ensures that all officers are properly trained and licensed prior to working by themselves. Liaises with staff regularly to provide support and sustain high morale. This is an exempt, salaried position that always requires support for staff and clients.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Detailed Duties/Responsibilities:

• Act as a cultural ambassador to all a PalAmerican Security officer employees and clients
• Manage and maintain all employee schedules and ensure proper coverage at all site locations to include standing post.
• Ensure uniforms are distributed and worn correctly.
• Ensure all payroll and time and attendance systems are up to date and accurate.
• Provide employee training on a variety of topics, which include site specific training, system training and compliance trainings.
• Conduct site visits to ensure employee compliance with company policies.
• Address employee concerns and assist in the resolution process.
• Prepare reports for leadership team on security activity.
• Be available for immediate response to the facility in case of emergencies.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong supervisory and leadership skills.
• Superior Integrity in all situations
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent.
• One to three years related experience required.
• Security License if applicable.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

THE PALAMERICAN DIFFERENCE

With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.

SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS

Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.