Security Engineer (Hybrid)

HelloFresh; Manila (UT); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Long service benefits

Mental health support

HMO coverage

Generous leave

Learning budget

360 Learning access

Global BPO culture

Work-life balance

Job summary

HelloFresh in the United States is seeking a SOC Engineer to join HelloConnect team to strengthen security logging and monitoring across cloud and on-prem environments. You will build and optimize use-cases, triage alerts, and drive incident response improvements.

You’ll work with AWS-based SIEM/SOAR, EDR/EPP, IDS/IPS, and various defense tooling, contribute to playbooks, and report status to stakeholders via Jira. A proactive communicator who thrives in a fast-paced global team will excel.

Qualifications

• Minimum 2 years of experience in mature SOC environments.
• Security monitoring and incident response experience in AWS.
• Experience with cloud SIEM & SOAR platforms and perimeter security controls.
• Understanding of network intrusion methods, IDS/IPS, and containment techniques.
• Ability to operate EDR, EPP, and Device Management solutions following best practices.
• Decent programming skills to enable data processing and security automations.
• Good communication and reporting skills.
• Open to working on-call in rotational shifts.

Responsibilities

• Responsible for SOC monitoring, use-case building, triage and advisory using cloud-native SIEM platforms.
• Conduct initial triage of security events and incidents and document progress throughout the Incident Response Lifecycle.
• Automate, optimize, and operate modern security solutions like EDR/EPPs, Firewalls, IDS/IPS, Email Security, VPN, and MDM tools.
• Leverage threat intel feeds to regularly sweep environments against rising APT campaigns.
• Prepare status reports and follow up with stakeholders through Jira and Incident Mgmt. Platform.

Skills

Strong communication

Security reporting

Programming for automation

On-call readiness

Tools

Elastic Search

Splunk

Sumo Logic

AWS

EDR/EPP

Job description

The Role

At HelloConnect, you will be part of a dynamic team in (Inoza tower, BGC | Exxa tower, Quezon City | Puerto Princesa, Palawan) that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in improving the HelloFresh Security Logging & Monitoring Program by maturing the tools, processes and playbooks to reduce dwell time (indicators of which would be loweredMTTD&R), contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Responsible for SOC monitoring, use-case building, triage and advisory using cloud-native SIEM platforms
• Conduct initial triage of security events and incidents and document progress throughout the Incident Response Lifecycle
• Automate, optimize, automate and operate modern security solutions like EDR/EPPs and conventional Firewalls, IDS/IPS, Email Security, VPN, and MDM tools
• Leverage premium and open-source threat intel feeds to regularly sweep environments against rising APT campaigns
• Prepare status reports and follow up with the stakeholders through Jira and Incident Mgmt. Platform to close the remediation loop
• Facilitate efficient Incident Detection and Response in AWS cloud and enterprise IT environments

What you’ll bring

• A minimum of 2 years of experience working in mature SOC environments
• Security monitoring and incident response experience in public cloud environments such as AWS
• Experience with cloud SIEM & SOAR platforms, DDoS mitigation and preventing tools and Layer-7 Web-based perimeter security controls
• Understanding of network intrusion methods, network containment, segregation techniques and technologies such as Sandboxes and Intrusion Detection/Prevention Systems (ID/PS)
• Ability to operate EDR, EPP and Device Management solutions as per best security practices
• Decent programming skills to enable data processing, IaC and security automations
• Good communication and reporting skills
• Experience with log analysis stacks like Elastic Search, Splunk/SumoLogic
• Open to working on-call in rotational shifts

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time