Security Dispatcher

Lanteris Space LLC; Palo Alto (CA); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Career growth opportunities

Family friendly benefits like matern‑/

Tuition reimbursement

Student loan repayment

Generous time off

401K with company match

Medical, dental and vision insurance

Job summary

Intuitive Machines is seeking a Security Dispatcher to join the Palo Alto, CA Security Operations Center. This graveyard shift position (10pm–6am, Wed–Sun) supports the Security Manager and protects personnel, facilities and assets across the campus and remote buildings.

You will monitor access control, CCTV, alarms, and radios; respond to incidents; coordinate with patrol officers and contracted guards; and ensure DoD/NISPOM compliance while maintaining confidentiality and reporting thorough

Qualifications

• Must be a U.S. citizen with eligibility and willingness to obtain a security clearance.
• High school diploma/GED, 1+ years of related security experience, preferably in a SOC Operator or Dispatcher role.
• Experience with mobile patrol operations and operating security vehicles with a clean DMV record.
• Knowledge of security technology systems (CCTV, access control, alarm monitoring, radio comms).
• Knowledge of computer systems (Microsoft Office 365, Windows OS).

Responsibilities

• Monitor and operate access control systems, surveillance cameras, alarm systems, and comms equipment; respond to incidents.
• Enforce security protocols and identify risks such as unauthorized access, theft, vandalism, and trespassing.
• Conduct investigations of security incidents with documentation, reporting and escalation.
• Maintain confidentiality and compliance with DoD, NISPOM and other gov't regulations to protect information.
• Coordinate with Guard Force and external agencies; ensure policy enforcement and communication.
• Provide security briefings, training, and guidance to employees, contractors, and visitors.
• Manage inbound communications and document shift activities.
• Assist with badges, mobile patrols, alarms, medical situations, and evacuations.
• Work with team in security/law enforcement environment; interface with employees, contractors, government officials, and service providers.
• Prepare report writing and security documentation.

Job description

Intuitive Machines is hiring for a Security Dispatcher to join our team in Palo Alto, CA. This role is a Graveyard shift, working 10pm - 6am, Wednesday through Sunday. In this role, you will work in the Security Operations Center (SOC), providing support to the Security Manager, and will ensure the safety and security of all Intuitive Machines personnel, facilities, assets, visitors, contractors and customers. This role may require periodic and proactive patrolling of Intuitive Machines’ main campus and remote buildings, mitigating security risks, and responding to incidents as necessary. The SOC Dispatcher will coordinate with Physical Security Patrol Officers and contracted Guard Force supplied by our security service provider, to mitigate and respond to a diverse range of safety and security concerns.

Additionally, this position plays a critical role in industrial security compliance under Department of Defense (DoD) or other government regulations, ensuring adherence to all applicable security policies and procedures. You will work in the Security Operation Center, which is manned 24 hours a day 365 days a year. You will be protecting the company's Employees, Assets and Property by monitoring the computerized systems.

Intuitive Machines is a leading provider of comprehensive space technologies. We deliver innovative solutions to government and commercial customers helping them unlock the promise of space to solve problems on Earth and beyond. We address a broad spectrum of needs for our customers, including mission systems engineering, product design, spacecraft manufacturing, assembly, integration and testing. Intuitive Machines is a trusted partner in commercial and government missions, combining more than 60 years of deep mission understanding with reliable performance and longevity.

Life with Us

There is a reason we boast awards like Best Employer, Best Place to work, Top employer, candidate experience winner.

Our strength is in our people. Each team member makes a unique contribution to our collective mission.

We recognize that with best-in-class benefits like:

• Career growth opportunities
• Family friendly benefits like maternity and paternity leave, adoption reimbursement, flexible hours, hybrid work options
• Program to help you grow like tuition reimbursement, hackathons, and career development
• Student loan repayment
• Generous time off
• Plus everything you’d expect from a leading employer such as a matching and immediately vest 401K plan, robust insurance coverage, medical, dental and vision, etc.

What you will do day-to-day

• Monitor and operate access control systems, surveillance cameras, alarm systems, and communication equipment, responding promptly and professionally to security incidents and emergencies.
• Enforce security protocols and proactively identify risks such as unauthorized access, theft, vandalism, and trespassing to maintain a safe and secure environment.
• Conduct thorough investigations of security incidents, ensuring accurate documentation, timely reporting, and escalation to management.
• Maintain strict confidentiality and compliance with internal policies and government regulations – e.g., Department of Defense (DoD), National Industrial Security Program Operating manual (NISPOM) – to protect classified and proprietary information.
• Coordinate with the contingent Guard Force and external agencies, including law enforcement and emergency responders, ensuring consistent policy enforcement and effective communication.
• Provide security briefings, training, and guidance to employees, contractors, and visitors regarding access procedures and security awareness.
• Manage inbound communications, assess authenticity, address inquiries professionally, and document shift activities comprehensively.
• Assist with creating and managing identification badges, conducting mobile patrols across company facilities, and responding effectively to alarms, medical situations, and evacuations.
• Work with a team in a security or law enforcement environment.
• Act on incident response, emergency management, and investigative procedures and interface professionally with employees, contractors, government officials, and security service providers.
• Report writing and security documentation.

Minimum Requirements

• Must be a U.S. citizen with eligibility and willingness to obtain a security clearance
• High school diploma/GED 1 or more years of related security experience, preferably in a Physical Security SOC Operator or Dispatcher role
• Experience with mobile patrol operations and the ability to operate security vehicles effectively with a clean DMV record
• Knowledge of security technology systems, including CCTV, access control, alarm monitoring, and radio communications
• Knowledge of computer systems, including Microsoft Office 365 products, and Windows OS
• Must be able to walk, stand, and patrol periodically, as needed, up to 8 hours
• Work may include overnight shifts, weekends, and holidays based on operational needs.
• Requires flexibility to work all shifts

Preferred Qualifications

• Prior military, law enforcement, or federal security experience.
• Certified in CPR, AED, and First Aid.
• Experience in crisis management and emergency response coordination.
• Familiarity with security risk assessments and mitigation planning.
• Prior experience in industrial security, law enforcement, military, or corporate security is highly desirable.
• Strong understanding of DoD, NISPOM, and other federal security compliance programs.
• Strong written and verbal communication skills, with proficiency in report writing and security documentation.

In support of pay transparency at Lanteris Space Systems, we disclose salary ranges on all U.S. job postings. The successful candidate’s starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions.

The base pay for this position within California is: $20.70 - $34.50 hourly.

We offer a comprehensive package of benefits including paid time off, health and welfare insurance, and 401(k) to eligible employees.

The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on the Lanteris Space Systems Career page at the top of each job posting.

Lanteris Space Systems values diversity in the workplace and is an equal opportunity/affirmative action employer.

Intuitive Machines is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We comply with disability laws and make reasonable accommodations for applicants with disabilities.

If reasonable accommodation is needed to participate in the job application or interview process, or to otherwise participate in the hiring process.

INTUITIVE MACHINES EMPLOYMENT CANDIDATE PRIVACY NOTICE AND CONSENT

Intuitive Machines is building the infrastructure for your boldest missions and the next era of space operations. Our foundation is proven and built for scale, resilience, and mission continuity, extending across LEO, GEO, lunar, interplanetary, and deep space. That’s why commercial leaders and government organizations, such as NASA rely, on Intuitive Machines to sustain continuous mission operations and extend their space capabilities further and faster.

Intuitive Machines is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.