Security - Dispatch (Swing)

Bally's Corporation; South Lake Tahoe (NV); On-site; USD 55,159,000 - 59,237,000; Full time

Benefits offered by this job

Competitive Salary with annual reviews

Comprehensive health coverage: medical

401(K)/ Company Match

Perks and childcare discounts

Job summary

Bally's Corporation is seeking a Security Dispatcher to receive and relay information quickly and accurately to on-duty Security Officers. You will monitor personnel locations, dispatch to incidents, and generate incident reports while maintaining calm under pressure.

The position requires a high school diploma and security experience, plus a gaming card and driver's license. Strong English communication and Microsoft Office skills are essential.

Qualifications

• High school diploma or equivalent required.
• Twelve or more months of relevant security experience.
• Must possess and maintain the Gaming card and a valid driver’s license.
• Must communicate effectively in English, both verbally and in writing.

Responsibilities

• Receive calls and requests for security assistance.
• Transmit information via radio to Security Officers on duty.
• Monitor location of security personnel on duty.
• Dispatch Officers to calls for service and monitor fire alarms (EAS).
• Prepare and submit incident reports as required.
• Assist guests and team members with information.

Skills

Calm under pressure

Multitasking

English proficiency

Education

High school diploma

Tools

Gaming license

Driver's license

Microsoft Office

Job description

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role

Security Dispatcher is responsible for receiving information from a variety of sources and must be able to disseminate that information quickly and factually via radio.

Responsibilities

1. Receives calls and requests for security assistance.
2. Transmits information via radio to Security Officers on duty to investigate complaints or requests; relays instructions or questions from Team Members on duty.
3. Monitors the location of security personnel on duty.
4. Monitor fire (EAS) alarm system. Dispatch Security Officers to calls for service.
5. Generates reports of suspect or unlawful activity or other incidents occurring on property.
6. Provide assistance and information to Guests and Team Members.
7. Performs other related duties as assigned by the Security Shift Supervisor.
8. Must possess multi-tasking skills and have the ability to work in isolation.
9. Must be able to work well under pressure.
10. Prepares and submits reports as required.

Qualifications

To perform this job successfully, the individual must be able to perform security tasks exceptionally well. The requirements listed below are representative of the working knowledge and specific skills required. All Dispatchers must be knowledgeable to all company policies, guidelines and procedures, including fire safety regulations and evacuation procedures. This individual must remain calm under stress.

Education and Experience

High school diploma or equivalent required plus twelve or more months of relevant security experience or related equivalent. CERTIFICATES, LICENSES, REGISTRATIONS Must possess and be able to maintain the applicable regional Gaming card and a valid driver's license. LANGUAGE SKILLS Must be able to effectively communicate in English both verbally and in written form. Must be able to read and write simple lists, interoffice memorandums, and business correspondence. Must possess keen observations skills and be able to respond to potential problems quickly and efficiently.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills

Proficient in Microsoft Office and other related computer applications and skills.

What's in it for you

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Target Salary Range: $19.25/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.