Security Coordinator

LEGO Brand Retail; United States; Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Family care leave

Life and disability insurance

Headspace wellbeing program

Colleague discount

Bonus scheme

Hybrid work model

Job summary

LEGO Brand Retail is seeking a Security Coordinator to manage daily security operations from the Local Command Center, ensuring safety for employees, visitors, assets, and facilities. You will act as a deputy to Site Security Management during incidents and support investigations with emergency responders and authorities.

The role requires 3+ years in security or related fields, experience with CCTV and access control systems, strong communication, and a focus on safety and continuous

Qualifications

• 3+ years of experience in security operations, emergency management, law enforcement, military, or related field.
• Experience with CCTV, access control, intrusion detection, and fire alarm systems.
• Knowledge of incident management, crisis response, and security procedures.
• Strong decision-making, communication, analytical, and problem-solving skills.
• Experience preparing reports, maintaining records, and coordinating with internal and external stakeholders.
• Proficiency with Microsoft Office and security management platforms.
• Commitment to safety, compliance, and continuous improvement.
• Fire panel monitoring certification or ability to obtain certification as required.

Responsibilities

• Coordinate 24/7 security operations within the Local Command Center in accordance with established procedures and best practices.
• Serve as a deputy to Site Security Management during security, fire, safety, health, and crisis incidents.
• Assess, escalate, and coordinate responses to incidents using established contingency and escalation plans.
• Maintain accurate incident logs, reports, and operational documentation.
• Support investigations and liaise with emergency responders and local authorities when required.
• Conduct shift handovers and provide operational updates to stakeholders.
• Monitor security, access control, CCTV, and fire systems, reporting faults through PLANON or other approved systems.
• Train and support security service providers in responding to incidents, alarms, and emergencies.
• Manage key control processes, site inspections, operational reports, and penetration test activities.
• Support KPI reporting, continuous improvement initiatives, and the implementation of security best practices.

Skills

Security operations

Emergency management

Crisis response

Incident reporting

Security systems

Tools

PLANON

CCTV systems

Access control

Fire alarm systems

Job description

Job Description

The Security Coordinator is responsible for coordinating daily security operations through the Local Command Center (LCC), ensuring the safety and security of employees, visitors, assets, and facilities. This role serves as a key operational contact for security, fire, health, safety, and crisis-related incidents while supporting compliance, incident response, and continuous improvement initiatives.

Compensation & Schedule

• Starting Pay: $26.73/hr. (paid weekly)


• 10% Night Shift Differential ($29.40/hr.)


• Train: 8am-5pm for 2 weeks


• Post-Training: Thursday 1am-7am & 7pm -7am, Friday 7pm-7am, Sat: 7pm-7am

Core Responsibilities

• Coordinate 24/7 security operations within the Local Command Center in accordance with established procedures and best practices.


• Serve as a deputy to Site Security Management during security, fire, safety, health, and crisis incidents.


• Assess, escalate, and coordinate responses to incidents using established contingency and escalation plans.


• Maintain accurate incident logs, reports, and operational documentation.


• Support investigations and liaise with emergency responders and local authorities when required.


• Conduct shift handovers and provide operational updates to stakeholders.


• Monitor security, access control, CCTV, and fire systems, reporting faults through PLANON or other approved systems.


• Train and support security service providers in responding to incidents, alarms, and emergencies.


• Manage key control processes, site inspections, operational reports, and penetration test activities.


• Support KPI reporting, continuous improvement initiatives, and the implementation of security best practices.

Requirements

• 3+ years of experience in security operations, emergency management, law enforcement, military, or a related field.


• Experience with CCTV, access control, intrusion detection, and fire alarm systems.


• Knowledge of incident management, crisis response, and security procedures.


• Strong decision-making, communication, analytical, and problem-solving skills.


• Experience preparing reports, maintaining records, and coordinating with internal and external stakeholders.


• Proficiency with Microsoft Office and security management platforms.


• Commitment to safety, compliance, and continuous improvement.


• Fire panel monitoring certification or ability to obtain certification as required.

Technical Skills

• Monitor and respond to security, access control, CCTV, and fire system alarms.


• Coordinate incident response, investigations, and corrective actions.


• Administer access control, surveillance, key management, and security reporting processes.


• Support fire and life safety compliance, emergency response activities, and evacuation procedures.


• Troubleshoot integrated security systems and coordinate resolution of system issues.

Preferred Qualifications

• Security industry certification (CPP, PSP, or equivalent).


• Experience in manufacturing, corporate, logistics , or critical infrastructure environments.


• Experience with PLANON or similar Integrated Workplace Management Systems.


• Knowledge of security risk management, business continuity, and emergency preparedness.


• Previous command center or control room experience.

What's in it for you?

• Family Care Leave - We offer enhanced paid leave options for those important times.


• Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.


• Wellbeing - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based


• Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.


• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme


• Your workplace: Your workplace will be the office, store or factory specified in this advert.


• Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.

We strive