Security Coordinator

Lego Group; Colonial Heights (VA); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Family Care Leave

Life and Disability Insurance

Headspace wellbeing program

Colleague Discount

Bonus program

Hybrid Working model

Job summary

The LEGO Group in the United States (Virginia) is seeking a Security Coordinator to oversee daily security operations from the Local Command Center. You will act as a deputy to Site Security Management during incidents and coordinate responses, log incidents, and support investigations, working with emergency responders and authorities.

The role requires strong communication, risk assessment, and problem-solving skills, ensuring safety across employees, visitors, assets, and facilities while

Qualifications

• 3+ years of experience in security operations or related fields.
• Experience with CCTV, access control, intrusion detection, and fire alarm systems.
• Knowledge of incident management, crisis response, and security procedures.
• Strong decision-making, communication, analytical, and problem-solving skills.
• Experience preparing reports and coordinating with stakeholders.

Responsibilities

• Coordinate 24/7 security operations within the Local Command Center.
• Serve as a deputy to Site Security Management during incidents.
• Assess, escalate, and coordinate responses using contingency plans.
• Maintain incident logs, reports, and operational documentation.
• Support investigations and liaise with emergency responders and authorities.
• Conduct shift handovers and provide operational updates to stakeholders.
• Monitor alarms and systems; report faults through PLANON or other systems.
• Train and support security service providers in responding to incidents.

Skills

Security operations

Crisis response

Incident reporting

Communication

Decision making

Problem solving

Tools

PLANON

Microsoft Office

CCTV systems

Access control systems

Job description

Job Description

The Security Coordinator is responsible for coordinating daily security operations through the Local Command Center (LCC), ensuring the safety and security of employees, visitors, assets, and facilities. This role serves as a key operational contact for security, fire, health, safety, and crisis-related incidents while supporting compliance, incident response, and continuous improvement initiatives.

Compensation & Schedule

• Starting Pay $26.73/hr. (paid weekly)
• 10% Night Shift Differential ($29.40/hr.)
• Schedule Train: 8am-5pm for 2 weeks; Post-Training: Thursday 1am-7am & 7pm-7am, Friday 7pm-7am, Sat: 7pm-7am

Core Responsibilities

• Coordinate 24/7 security operations within the Local Command Center in accordance with established procedures and best practices.
• Serve as a deputy to Site Security Management during security, fire, safety, health, and crisis incidents.
• Assess, elevate, and coordinate responses to incidents using established contingency and escalation plans.
• Maintain accurate incident logs, reports, and operational documentation.
• Support investigations and liaise with emergency responders and local authorities when required.
• Conduct shift handovers and provide operational updates to stakeholders.
• Monitor security, access control, CCTV, and fire systems, reporting faults through PLANON or other approved systems.
• Train and support security service providers in responding to incidents, alarms, and emergencies.
• Manage key control processes, site inspections, operational reports, and penetration test activities.
• Support KPI reporting, continuous improvement initiatives, and the implementation of security best practices.

Work Environment & Flexibility

• Ability to support a 24/7 operation, including day, night, weekend, and holiday shifts.
• Participate in emergency response activities, drills, and investigations.
• Support multiple facilities within the Local Command Center's area of responsibility.
• Work in both command center and site environments, including routine inspections.

Requirements

• 3+ years of experience in security operations, emergency management, law enforcement, military, or a related field.
• Experience with CCTV, access control, intrusion detection, and fire alarm systems.
• Knowledge of incident management, crisis response, and security procedures.
• Strong decision-making, communication, analytical, and problem‑solving skills.
• Experience preparing reports, maintaining records, and coordinating with internal and external stakeholders.
• Proficiency with Microsoft Office and security management platforms.
• Commitment to safety, compliance, and continuous improvement.
• Fire panel monitoring certification or ability to obtain certification as required.

Technical Skills

• Monitor and respond to security, access control, CCTV, and fire system alarms.
• Coordinate incident response, investigations, and corrective actions.
• Administer access control, surveillance, key management, and security reporting processes.
• Support fire and life safety compliance, emergency response activities, and evacuation procedures.
• Troubleshoot integrated security systems and coordinate resolution of system issues.

Preferred Qualifications

• Security industry certification (CPP, PSP, or equivalent).
• Experience in manufacturing, corporate, logistics, or critical infrastructure environments.
• Experience with PLANON or similar Integrated Workplace Management Systems.
• Knowledge of security risk management, business continuity, and emergency preparedness.
• Previous command center or control room experience.

What's in it for you?

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
• Your workplace: Your workplace will be the office, store or factory specified in this advert.
• Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.

Learn more about our benefits, culture and workplace experience here.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

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