Security Control Room Operator

Garda World Security; Tampa (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off and holidays

Disability coverage

Life insurance options

Uniform provided at no cost

Job summary

GardaWorld Security is seeking a Command Center Security Officer (GSOC) in Tampa, FL. The role focuses on rapid response, detailed reporting, and enforcing security procedures while monitoring multiple systems to spot threats.

You will collaborate with law enforcement as needed, perform access control, and conduct regular patrols to protect people and property. A Class D license and U.S. work authorization are preferred.

Qualifications

• HS Diploma or GED required or equivalent.
• Authorized to work in the U.S.
• Able to pass an extensive screening process.
• Strong report writing and documentation skills.
• Proficiency with security technology and systems.
• Experience in command center dispatch or high-volume call center preferred.
• Ability to obtain a Class D Security License.

Responsibilities

• Provide rapid response in critical situations.
• Read and write detailed incident reports accurately.
• Enforce procedures, regulations and standards.
• Monitor security systems to detect suspicious activity.
• Document events with detailed reports.
• Respond quickly to incidents or threats.
• Conduct regular patrols to ensure safety.
• Control access to secure areas and verify visitors.
• Analyze systems to identify vulnerabilities or malfunctions.
• Collaborate with law enforcement in emergencies.
• Ensure safety of people and property.

Skills

Report writing

Tech proficiency

Attention to detail

Communication

Screening proficiency

Education

HS Diploma or GED

Class D Security License (pending availability)

Tools

Security systems monitoring

Job description

GardaWorld Security Services is Now Hiring a Command Center Security Officer (GSOC)

Ready to suit up as a Surveillance Security Guard- Emergency Dispatcher Command Center? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Officer - Surveillance, you will be the person spotting threats before they upscale in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

• Site Location : Tampa, FL


• Schedule:

Must have open availability for any shift

• Competitive hourly wage of $23.50/HR(DailyPay is available for GardaWorld employees!)


• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options


• Career growth opportunities at GardaWorld


• Uniform provided at no cost

Responsibilities of Command Center Dispatch Security Guard

• You provide rapid response in critical situations.


• You're good with reading and writing detailed reports.


• You know when and how to enforce customer procedures, regulations and standards.


• Monitor security systems to detect any suspicious activity


• Document observed events and incidents, writing detailed reports


• Respond quickly to incidents or potential threats


• Conduct regular patrols to ensure the safety of the premises


• Control access to secure areas and verify the identities of visitors


• Analyze security systems to identify potential vulnerabilities or malfunctions


• Collaborate with law enforcement in case of serious situations or emergencies


• Ensure the safety and protection of individuals and property

Qualifications of a Surveillance Security Guard

• Preferred experience as Command Center Dispatch/Operator OR High Volume Call Center


• Be authorized to work in the U.S.


• Be able to provide documentation of HS Diploma or GED


• Be able to ace (and pass) an extensive screening process


• Strong report writing skills


• Good eyesight and excellent abilities to maintain focus


• Strong proficiency with technology


• If you have Security, Military, Law Enforcement experience - even better!


• Ability to obtain a Class D Security License

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment

**STATE LICENSE B1200012