Security Control Center Operator

Chenega Corporation; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Chenega Corporation is seeking a Security Control Center Operator to support the MDA Security Directorate in New York. This role requires monitoring security operations across MDA facilities, responding to emergencies, and assisting law enforcement and fire department personnel as needed.

Qualifications include a High School Diploma or GED, CPR and AED certification, and at least six months of experience in alarm monitoring. The position plays a vital role in ensuring safety and security within the facilities.

Qualifications

• Minimum six (6) months experience in alarm monitoring or one year in access control/security.
• Able to obtain and maintain a Secret Clearance.
• Speak, read, write, and understand English.

Responsibilities

• Serve as the Integrated Electronic Security System monitor for MDA facilities.
• Coordinate emergency response for crises within MDA facilities.
• Dispatch personnel to emergency/alarm areas.

Skills

Alarm monitoring

Access control

CPR certification

AED certification

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Outlook

Job description

Summary

• Security Control Center Operator supports the MDA Security and Emergency Management Directorate (DSS) in executing multiple Security Operations Services at MDA facilities in the United States. Carries out instructions primarily oriented toward ensuring that emergencies and security violations are readily discovered and reported to the appropriate authority. Intervenes directly only in situations that require minimal action to safeguard property or persons. The mission of the Enterprise Access Control Support (EACS) contract is to provide security operations across the MDA enterprise supporting facilities, resources, personnel, meetings, missions, and conferences both nationally and internationally allowing the Agency to achieve its strategic goals.

Responsibilities

• Serves as the Integrated Electronic Security System and emergency and security communications monitor/operator for MDA facilities.
• Coordinates emergency response for emergencies or crises within MDA facilities.
• Dispatches all available EACS personnel to emergency/alarm areas to determine the cause of the incident.
• Maintain visibility into the locations of all on-duty personnel and provide direction to officers responding to alarms or other emergency situations.
• Respond and assist medical, fire department, law enforcement, and other personnel at the direction of supervisors.
• Respond to emergencies and perform CPR/AED/First Aid on an as-needed basis.
• Develop and maintain attendance rosters and after-action reports for special events as needed.
• Monitor the Intrusion Detection System, the Proximity Access System, and CCTV Monitoring System.
• Relay, by landline or radio, information to the security team regarding security, medical, fire, and disaster details, via the monitoring station.
• Input data into an operation log on an hourly basis.
• Other duties as assigned.

Qualifications

• Minimum High School Diploma or GED.
• Be at least 18 years of age.
• Minimum six (6) months experience in alarm monitoring or one year in access control/security.
• Able to obtain and maintain a Secret Clearance.
• Certified in Cardiopulmonary Resuscitation (CPR) and automated External Defibrillators (AED) (100%), and trained in Red Cross First Aid.
• Speak, read, write, and understand the English language, apply written rules, detailed orders, instructions, and training material.

Knowledge, Skills, and Abilities

• Must know a variety of computer software applications in word processing, spreadsheets, databases, and Outlook.