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Dormont Manufacturing Co in the United States is seeking a seasoned professional to lead in technology design and implementation, focusing on enhancing customer outcomes through advanced security architectures. The ideal candidate has 8-10 years of experience in software development and security service delivery, with a thorough understanding of Cisco Security products.
This role requires an advanced degree and strong consultative skills to effectively address client security challenges while ensuring compliance with regulatory guidelines.
The Customer Experience (CX) team is a group of extraordinary technical guides dedicated to delivering a best‑in‑class customer experience. We tackle the toughest business challenges with network‑centric solutions that accelerate customer and partner success. Our team is global, cross‑functional, and highly collaborative, blending deep security expertise with a passion for innovation. We are excited by the opportunity to drive technology transitions and see our work directly impact global financial results and customer satisfaction. It is a fast‑paced, rewarding environment where your technical skills shape the future of enterprise and service provider security.
Lead and drive technology design, implementation, and optimization to accelerate critical customer outcomes and translate business requirements into robust security architectures. Act as a technical focal point for cross‑functional teams to ensure accurate and rapid resolution of major customer problems across diverse security domains. Mentor junior engineers and curate best practices to improve team efficiency and technical capabilities. Partner with clients in a consultative manner to address security challenges, demonstrate ROI, and ensure compliance with industry regulatory guidelines. Create and deliver technical documentation, training, and digital intellectual capital to facilitate knowledge transfer and drive customer technology transitions.