Security Consultant - Remediation Engineering

Global Business Ser. 4u; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

Global Business Ser. 4u seeks a Security Consultant – Remediation Engineering to act as a subject matter expert in remediation support for customers. The role guides remediation efforts for core infrastructure, identifies automation opportunities, and mentors other consultants within the practice.

You will report to the Practice Manager – Security Operations and collaborate with sales and technical teams to ensure successful solution delivery.

Qualifications

• Bachelor's Degree or relevant work experience required.
• 5+ years client-facing experience on complex security engineering projects.
• Experience with ITIL processes (Incident/Problem/Change).
• Strong understanding of patching and securing core infrastructure.
• Knowledge of OS, networks, and security vulnerabilities.

Responsibilities

• Provide expertise on patch management and remediation services.
• Identify customer needs and opportunities for solution offerings.
• Support solution sales cycles and ensure successful delivery.
• Coordinate remediation activities with stakeholders and communicate timelines.
• Design and deliver remediation solutions for core infrastructure.

Skills

Client-facing

Communication

Negotiation

Problem solving

Team collaboration

Mentoring

Education

Bachelor's Degree

Tools

VMware

Azure

AWS

Active Directory

WSUS

PowerShell

Job description

Job Summary

The Security Consultant – Remediation Engineering will serve as a subject matter expert in supporting and delivering remediation assistance to customers.

Duration

1 Year

Job Summary

The Security Consultant – Remediation Engineering will serve as a subject matter expert in supporting and delivering remediation assistance to customers.

This role will help clients with their remediation efforts for core infrastructure-systems within the environment while assisting in identifying opportunities for automation, process improvements, and industry best practices when implementing changes to complex environments. Security Consultant – Remediation Engineering will also serve as a mentor to other consultants within the practice discipline.

This position will report to the Practice Manager – Security Operations

Responsibilities

Includes, but not limited to:

• Provide expertise on Patch Management and Remediation services to clients
• Proactively identify customer needs and requirements through data, customer engagement and other methods to recommend appropriate solutions and service opportunities
• Support competitive selling motions and guidance to field and team resources
• Proactively identify customer needs/requirements through data, customer engagement and other methods to recommend appropriate solutions and services opportunities
• Engage with internal sales and technical teams to support solution sales cycle, qualify opportunities, close open pipeline, scope and ensure successful solution delivery
• Stay educated on new product technology, tangential team capabilities, and other specific offerings or programs emerging within our company and within the practice industry
• Identify areas for continued advancement of strategies aligned with Industry direction, client need, practice scope and present solutions to leaderClientp
• Execute consulting projects by creating deliverables, completing project deliverables successfully, and ensuring client needs and practice obligations are met successfully
• Provide subject matter expertise on security implications of patches & support to core infrastructure systems to include, but not limited to patching of Windows Servers/Clients, Linux devices, SCCM, DNS, DHCP, and knowledge of virtualization technologies.
• Assisting in coordinating remediation activities of customer assets with stakeholders and communicate impacts, expectations, and timelines of efforts.
• Participate in the development of cross practice training or delegate trainings to team members on practice discipline capability, associated offerings, industry positioning and selling strategies
• Collaborate with peer practice leaders to develop and optimize cross practice capabilities as appropriate
• Serve as a subject matter expert in designing, architecting, and delivering remediation solutions

Qualifications

• Bachelor's Degree or relevant work experience required
• Minimum 5+ years client-facing experience working on complex security engineering-based projects and solutions services
• Experience with ITIL Processes such as Incident/Problem/Change Management
• Strong fundamental understanding of patching and securing core infrastructure within organizations and how to best implement security updates and hardening guidelines.
• Proven understanding of group policies, VMWare, cloud solutions like Azure or AWS, Active Directory or WSUS, and experience writing scripts for process automation of applications databases or scheduling.
• Demonstrate technical knowledge in the management and configuration of operating systems, networks, and software including knowledge of OS authentication mechanisms, permissions, and a solid understanding of networking
• Expert knowledge of supported practice focused product and services
• Comprehensive knowledge and understanding of operating system and software vulnerabilities.

Required Skills

• Demonstrate a real passion for team technology solutions design and delivery
• Outstanding written and verbal communication and strong ability to build relationClientps with customers, partners and staff members
• Proactive and self-motivated mindset
• Excellent negotiation skills
• Ability to resolve and close complex technical and selling situations while support competitive selling motions
• Ability to work effectively, add value as a team member
• Ability to train and disseminate information within an area or operation and work effectively within all levels of an organization, both internally and externally
• Ability to influence and lead all aspects of sales cycle and engage appropriate internal and external subject matter experts as needed
• Ability to engage and discuss technical and non-technical concepts and explain complex problems with a wide array of customer audience types including C‑Suite, VP/Director,
• Architect, Engineer and Analyst resources Ability to participate and lead demand generation and marketing efforts focused on pipeline generation when needed
• Willingness, drive and winning mindset to compete in customer opportunities
• Entrepreneurial mindset with ability to identify value in unstructured situations
• Emotional intelligence, flexible work style, and excellent diplomatic skills across all levels of the organization
• Attention to detail, organization, and follow up skills are critical
• Ability and Initiative to research and resolve problems with a positive attitude Excellent presentation skills and comfortable leading meetings and discussions
• Delegation skills with the ability to efficiently and effectively assign tasks to staff by identifying their skillsets while ensuring staff accountability and productivity
• Problem solving skills with the ability to serve as an escalation point and knowledgeable resource and direct resolution while accessing circumstances and current information to make informed and best decision
• Ability to monitor employee performance in a fair and consistent manner and provide actionable feedback, address personnel issues, and provide employee recognition
• Ability to develop and manage mentoring relationClientp by building trust, setting goals, respecting employees, promoting confidence and keeping the mentoring relationClientp on track
• Ability to clearly define roles and responsibilities, establish short-and long- term goals, use open and supportive communication, and collaboratively solving problems