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Security / Concierge - Overnight shift

FREEDOM POINTE AT THE VILLAGES, LLC

Saint Peters (MO)

On-site

USD 30,000 - 40,000

Full time

9 days ago

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Job summary

An extraordinary opportunity awaits you at a leading senior living community where you will play a key role in enhancing the lives of residents. As a Security/Concierge, you will be the welcoming face for visitors, ensuring a warm and professional atmosphere. Your responsibilities will include managing communications, addressing resident needs, and supporting the team in various tasks. This position offers a chance to grow within a culture that values hospitality and compassion. If you're passionate about making a difference in senior care, this is the role for you!

Qualifications

  • High school diploma or GED required.
  • Familiarity with Microsoft Office Suite products.

Responsibilities

  • Provide ongoing telephone coverage and greet residents and guests.
  • Solve issues presented by residents and vendors professionally.
  • Accept delivery packages and prepare maintenance work orders.

Skills

Telephone Communication Skills
Customer Service
Problem Solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Join to apply for the Security / Concierge - Overnight shift role at FREEDOM POINTE AT THE VILLAGES, LLC

When you work at EMERSON AT ST. PETERS, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

EMERSON AT ST. PETERS is recruiting for a hospitality-focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner daily. They are the first face someone sees when visiting our community!

Responsibilities include:
  • Provide ongoing telephone coverage.
  • Solve issues presented by residents, guests, vendors, and suppliers in a manner that meets organizational objectives and ensures individuals feel served appropriately, preventing escalation of difficult situations.
  • Accept delivery packages, document receipt in log book, and notify the resident (recipient) of delivery.
  • Prepare maintenance work orders as requested by residents and staff.
  • Assist the Business Office Manager with projects and assignments.
Qualifications:
  • High school diploma or GED required.
  • Familiarity with Microsoft Office Suite products.
  • Excellent telephone communication skills.
Our Culture:

We embrace a culture of hospitality. All employees are expected to practice the LCS Hospitality Promises in all interactions:

  • Greet everyone warmly, by name, with a smile.
  • Treat everyone with courteous respect.
  • Anticipate needs and act accordingly.
  • Listen and respond enthusiastically and promptly.
  • Hold ourselves and others accountable.
  • Make others feel important.
  • Value diversity and differences.
  • Ask, "Is there anything else I can do for you?"
  • Maintain professionalism in conduct and appearance.
  • Pay attention to details.

If you're enthusiastic, compassionate, and passionate about senior care and hospitality, we invite you to apply. We'd love to meet you!

Additional Information:
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Restaurants

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