Security Concierge

Titan Security Group; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical and Dental insurance

Career growth opportunities

Training and development

Job summary

Titan Security Group is seeking a Flex Security Officer in Chicago to deliver exceptional customer service at the front desk while maintaining security standards. This role includes logging activities, monitoring access, and patrolling properties to deter theft and ensure safety.

Applicants should be at least 18, have a HS diploma or GED, and be able to pass background checks and drug screening. Bilingual abilities are a plus, with opportunities for career growth within Titan Security Group.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED.
• Able to pass pre-employment drug screen and background check.
• Able to read, write, speak, and understand English.

Responsibilities

• Provide excellent customer service at front desk, including directions and information.
• Maintain clear administrative logs pertaining to people or property including packages.
• Control access for tenants, visitors or vendors.
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment.
• Respond to incidents at the property and record data for Titan Security management.
• Other duties as assigned.

Skills

Customer service

Front desk logs

Access control

Patrols

Incident reporting

English proficiency

Education

High School diploma / GED

Job description

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Responsibilities of Flex Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications of Security Officers:

• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:

• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required

Pay and Benefits of Security Officers:

• Positions starting at $20-$22 / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

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