Security Communications Center (Dispatch / Alarm / CCTV)

Security Engineers, Inc.; Torrance (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

401K/403b Plan

Paid Holidays

Job summary

Security Engineers, Inc. is seeking dependable Command Center Operators to monitor critical security systems, dispatch emergency responses, process alerts, handle communications, and enforce site policies. This role requires multitasking, clear communication, and composure under pressure.

Weekend availability is required and basic computer skills are essential. Responsibilities include coordinating fire, medical, and other incident responses, maintaining logs, and ensuring access control per

Qualifications

• Requires High School Diploma or equivalent.
• Candidates should have ability to operate under high-pressure conditions.
• Experience with security protocols and incident response is preferred.

Responsibilities

• Monitor security systems and dispatch emergency responses.
• Process alerts, handle communications, and enforce site policies.
• Control and document access to client property; manage logs and reports.

Skills

Fast-paced environment

Weekend availability

Situational awareness

Calm under pressure

Basic computer skills

Microsoft Office/Tablet software

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Security Communications Center (Dispatch / Alarm / CCTV)(HTOR4)

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers offers competitive wages and benefits.

Security Engineers offers Paid Training at the State Minimum Wage where allowed by state law.

To learn more about our company, please visit our website at www.securityengineersinc.com

Security Engineers, Inc. is an Equal Opportunity Employer

Employer & Licensing Statement
Security Engineers, Inc. recruits and employs personnel for operations conducted under Vulcan Protection Services, a California-licensed Private Patrol Operator, BSIS PPO License # PPO122585.

Security Engineers, Inc Licensing Numbers:

AL: 00001 - AESBL: 1827|AR: CMPY.0003341|CA: PPO #122585 - Corporation #B20250166616|CO: No License No. Required|CT: AS-3015|FL: B2600256|GA: PSC001794|IA: #PS00297 - Agency 2092|IN: SG20800201|KY: CBI#0160962880|LA: PSE-20-CO-010|MS: No License No. Required|NC: 1860-GP|NJ: 2220|OH:20242100540193|OR: 3241|PA: No License No. Required|SC: 4009|TN: 14026|TX: B24054001|WV: F201119007071
SE Integrated Security, Inc.-License #: CMPY.0003341

Conditions of Employment
Employment is contingent on satisfactory completion of a post-offer background investigation and a drug screen. Because this position supports safety-sensitive licensed private security operations, a criminal background check may be required by law.

Job Skills / Requirements

Security Engineers is seeking dependable Command Center Operators to support safe and secure environments for our clients. Operators monitor critical security systems, dispatch emergency responses, process alerts, handle communications, and enforce site policies. This position requires strong multitasking, excellent communication, and the ability to remain calm while managing multiple security functions simultaneously.

Minimum Qualifications

• Valid Security Officer/Guard License or ability to obtain one.
• Valid driver’s license with clean MVR.
• Must be at least 18 years old.

Key Responsibilities:

Command Center Operations

• Dispatch fire, medical, chemical, and traffic incident responses.
• Answer associate calls regarding lateness or absences and update internal systems.
• Respond to duress alarms and acknowledge card access alerts.
• Control and document access to client property.
• Prevent loss or damage due to fire, equipment issues, or safety hazards.
• Issue Hot Work and Confined Space permits.
• Enforce client rules, regulations, and access requirements.
• Operate multiple software platforms concurrently.

Patrol and Surveillance

• Conduct routine foot and vehicle patrols to identify and report hazards.
• Monitor access points and verify proper identification.
• Review camera systems and surveillance feeds for suspicious activity.

Incident Response and Reporting

• Respond to alarms and emergencies following protocols.
• Maintain accurate logs of activities, incidents, and communications.
• Perform routine tasks such as unlocking/locking doors and monitoring equipment.

Customer Service and Policy Enforcement

• Assist visitors and employees professionally.
• Enforce site-specific Post Orders and security protocols.
• Ensure compliance with SEI and client policies, including parking, smoking, and loitering rules.

Required Skills and Abilities

• Ability to perform in fast-paced, high-pressure environments.
• Weekend availability.
• Strong situational awareness and problem-solving skills.
• Ability to remain calm during critical situations.
• Basic computer skills; ability to use tablets and multiple software systems.

Preferred Skills

• Experience with Microsoft Office Suite.

Physical Requirements (may vary by client)

• Ability to stand or sit for at least 1 hour without a break.
• Walk at least 1/2 mile without stopping.
• Climb 20 commercial stairs without stopping.

Education and Experience

Minimum:

• High School Diploma or equivalent.

Preferred:

• 1+ year of Military, Law Enforcement, or Security experience.
• 2+ years of customer service experience.

NOTE: Job responsibilities and requirements may change based on client or company needs.

Education Requirements (All)

High School Diploma or equivalent

Certification Requirements (All)

Alabama Security Regulatory Board License, preferred
Able to obtain any & all security certifications/licenses
State Issued Driver's License (Not Expired)

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Paid Time Off (PTO) once eligible, and sick leave in compliance with state law. This job reports to the Site Manager

This job reports to the Site Manager

This is a Full-Time position1st Shift, School Hours, Summers.