Security & Client Experience Specialist

Securitas, Inc.; Minot (ND); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision & 401K

Life Insurance

AD&D Insurance

Disability Insurance

Telemedicine

Paid Time Off

Uniforms provided

Paid Training

Paid Weekly

Employee Assistance Program

DailyPay Access

Discounts on childcare

Discounts on pet care

Discounts on vehicles

Discounts on cell phones

Travel discounts

Job summary

Securitas, Inc. in Minot, ND is seeking a Customer Service Attendant - Full Time to help maintain a safe and secure environment for our clients by monitoring premises, managing access, and patrolling a variety of locations.

The role emphasizes strong customer service and the ability to work independently in a professional manner. The position offers a wage of $20.75 per hour with benefits including medical, dental, vision, a 401K, life and disability insurance, paid time off, uniforms, training,

Qualifications

• Excellent customer service and team leadership skills.
• Above average computer / technology skills needed.
• Security, Law Enforcement, or Military experience a plus.
• Must be able to work independently and remain vigilant.

Responsibilities

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to the client’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Skills

Customer service

Team leadership

Computer skills

Calm under pressure

Education

High School Diploma or GED

Job description

Securitas, Inc. in Minot, ND is seeking a Customer Service Attendant - Full Time to help maintain a safe and secure environment for our clients by monitoring premises, managing access, and patrolling a variety of locations.

The role emphasizes strong customer service and the ability to work independently in a professional manner. The position offers a wage of $20.75 per hour with benefits including medical, dental, vision, a 401K, life and disability insurance, paid time off, uniforms, training,